Accessibility is a matter of principle for us. Any way of providing information has the potential to exclude some people. So, whatever you’re writing, use these simple standards.
1. Remove all formatting
Take formatting back to basics, no block capital letters, don’t use italics, never underline unless it’s a link on a website and choose automatic as a default (so text colour should not be set to black). Use bold text sparingly.
2. Use Arial in a size 14 point font
This is the most accessible font size, although if it’s necessary, font size 12 can be used.
3. Left align
Text should be in a consistent place on the page.
4. Use plain English in short sentences
Use everyday words, spell out acronyms and never use jargon – if it’s unavoidable, include a glossary like our jargon buster.
5. Don’t use symbols
Simple punctuation please and no symbols.
Find out more information in our accessible information procedure (PDF download, 167k).