Quality Manager, North

The key purpose of this role is to improve the quality of the services within the North region. You will do this by:

• Providing on site advice and if necessary training to services such as continence, end of life palliative care, tissue viability, infection control, epilepsy
• Establishing action learning sets for service managers and others to improve their competence, confidence and working practices
• Managing and creating reports from the information produced by our quality assurance systems and practices (such as peer visits, compliance tool, service audits)
• Identifying and building on current best practice and providing concise and up-to-date advice to area managers and service managers 
• Undertaking regular monitoring of service performance to ensure consistency of application of quality assurance systems and processes
• Advising and assisting managers to make improvements and/or implement recovery action plans following the result of the service quality inspections

The successful candidate will be able to demonstrate:

• Extensive experience within health, education or social care service providers
• Knowledge of the applicable regulatory and legislative framework
• Evidence of utilising a continuous improvement process 
• Understanding of quality assurance principles
• A professional qualification (desirable)

We are committed to equal opportunities. We particularly welcome applications from disabled people and guarantee interviews to suitably qualified disabled applicants.