Further help with making your complaint

You may want to ask someone to help you make your complaint; a friend, relative or an independent advocate.

For advice on finding an independent advocacy service in your area you can contact Scope Response.

If you have any questions or queries about the Complaints Resolution Procedure, you can download our guide (pdf, 100k) (you will need Adobe Acrobat Reader on your computer for this) or if you wish to receive a copy in the post, please contact us.

About complaints | How to complain | Further help