Who is Scope (we) ?
Scope is registered in England as a charity (number 208231) and a company limited by guarantee (number 520866). With offices, service centres and shops throughout the United Kingdom, our registered office is at 6 Market Road, London N7 9PW, England. Our VAT number is 805156939.
What information do we collect from visitors to Scope's Website?
We collect information from you if you choose to contact us with an enquiry or if you fill in one of the forms displayed on Scope's Website. The information we collect includes your contact details (such as name, postal address and email address) together with other information that you provide to enable us to respond to your enquiry. You warrant that any information you supply to us is accurate and up-to-date, that you will inform us if any such information requires updating and that if you submit personal information about a third party to us you have that third party's permission to do so.
How do we use your personal information?
As well as dealing with your enquiries, we may use your personal information to provide you with details of the services we offer, changes to Scope's Website, fundraising and other campaigns we are running and other information about Scope and its activities which we think you may find of interest. We may communicate this information to you by post, telephone and, if we have your consent, email. We will always give you the opportunity of opting out of receiving email communications from us each time we contact you.
How do you stop us from using your information other than for dealing with your specific enquiry?
If you do not wish to receive this information other than as necessary to deal with your specific enquiry, or you wish to receive information only via a preferred medium, please contact us or write to the Data Protection Officer at Scope, 6 Market Road, London, N7 9PW, England with details of your request. If may take up to five working days to deal with your request.
Which third parties might we disclose your personal information to?
Unless you agree otherwise we will only share personal information about you with third parties who are directly involved in dealing with your enquiry or where we are legally required to do so or where we have stated otherwise on Scope's website. If we enter into a joint venture with or merge with another organisation, your information may be disclosed to our new partners.
We will not otherwise sell, trade or rent your personal information to third parties. We disclose aggregate statistics about those who use Scope's Website and related information to third parties but these statistics do not include information which could enable you to be identified.
How do you access the personal information we hold about you?
To obtain a copy of the personal information we hold about you please write to the Data Protection Officer at Scope, 6 Market Road, London, N7 9PW, England with details of your request. As soon as we are satisfied as to your identity we will send you a copy of the personal information requested which we hold about you and which we are legally required to disclose. We may ask you to pay a fee, which we will ask for as soon as practicable following receipt of your request. Please contact us at the same address if you have any reason to believe that information we hold about you is inaccurate.
Important consent considerations
We may also collect information about the geographic reach of Scope, how you found our site, and the software you are using to browse. This may include the URL you came from, your IP address, your browser type, the country where your computer is located, the pages of our website that were viewed during your visit and any search terms you entered on Scope's Website. We may collect this information from both registered and unregistered visitors to Scope's Website.
We monitor our site and use information about your visit to Scope's Website to improve the quality of the service we provide. This may include monitoring of traffic patterns and the site usage to help us develop and administer Scope's Website. The information we hold about you may also be used to analyse your browsing preferences as part of our marketing and fundraising programmes. This will help us to select and tailor content that is relevant to you.
Our cookies can also be used to control adverts you see on some other sites. For example, if you have read some information about a particular event on Scope's website we can use this information to present more relevant and interesting adverts whilst you are on other websites. These sorts of cookies are called behavioural or re-marketing cookies and help us present you with more relevant adverts.
You can review the types of cookies we and third parties use on our site on our cookies page. This page also lists each cookie that is used on the site and gives a clear explanation of what each one does.
Please note that disabling certain cookies may restrict your ability to use most features of Scope's Website.
All about cookies
A site explaining what cookies are and how to manage them: http://wwwallaboutcookies.org
Your online choices
A guide to online behavioural advertising and online privacy: http://www.youronlinechoices.com/uk
Google Good to know
Google's advice on how to manage your online data and stay safe online: http://www.google.co.uk/goodtoknow/
What if you register with Scope's Website?
The personal information you are required to provide when you register must be accurate and complete. You agree not to impersonate any other person or to use a
false name or personal details. We may at our discretion decline to accept your registration or revoke your registration at any time.
Some information you provide to us when registering will be capable of being viewed by other users of Scope's Website. You can adjust what information is available for other users to see by going to the "Privacy" section in the "My account" area of Scope's Website and adjusting the settings accordingly. Please contact us if you have any queries about how to adjust these settings.
What about third party websites that you can access via Scope's Website?
Security of your information
We keep secure records which contain personal information about you in accordance with the requirements of the Data Protection Act 1998. No information transmitted via the Internet can be guaranteed to be completely secure during transmission: we cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.
We will retain your information for a reasonable period or as long as the law requires. Please note that in accordance with our security procedures we may request proof of your identity before disclosing personal information to you.
What if you apply for a job at Scope?
We regularly post details of vacant positions at Scope on Scope's Website. If you submit your details to us for the purpose of being considered to fill a vacancy we will initially only use your information for that purpose and may ask you to agree to be bound by the terms of a more detailed Data Protection Consent setting out in detail the manner in which we may use your personal information.
What if you apply to become a member of Scope?
What if you use one of our services advertised on Scope's Website?
What if you make a donation online?
What if you use the "Send to a friend" facility?
Mobile and SMS services
The cost of SMS (text messages) sent to Scope depends on your network and what the message is for.
Please note that texts to shortcode numbers such as 80039 won't come out of your text bundle (inclusive monthly text messages).
Some messages that we send you, such as confirmation or reminder messages, will be paid for by Scope.
If you've subscribed to a Scope SMS (text message) service, such as Scope Response, you can unsubscribe by replying to the message with the word STOP.
Scope doesn't charge you to look at content using your mobile phone, so it depends on your network and tariff and what you want to look at. Generally, it costs only a few pence to look at a simple webpage, though audio and video will cost considerably more. If you're unsure, you can check with your operator.