Introduction

This Privacy Policy applies in respect of information collected on Scope's website and our associated Polls Apart, Speaking for Ourselves, Time to Get Equal and In the Picture websites. These websites are collectively referred to in this Privacy Policy as "Scope's Website".

We at Scope regard the privacy of those who use Scope's Website as very important. We have created this Privacy Policy to explain what personal information we collect about you and the purposes for which we may use such personal information. We will always treat your personal information with respect, as well as handling it in accordance with the law.

By submitting personal information to us you consent to our collection and use of it as set out in this Privacy Policy and (unless otherwise indicated) are opting to be added to our postal marketing mailing lists. We will not add you to any of our electronic mailing lists without obtaining your consent. If at any point you do not wish to be included on any of our marketing mailing lists, please see the heading "How do you stop us from using your information other than for dealing with a specific enquiry?" below for instructions on how to let us know.

The detail

Who are we?

Scope is registered in England as a charity (number 208231) and a company limited by guarantee (number 520866). With offices, service centres and shops throughout the United Kingdom, our registered office is at 6 Market Road, London N7 9PW, England. Our VAT number is 805156939.

We are the Data Controller under the United Kingdom's Data Protection Act 1998 in respect of the personal information to which this Privacy Policy applies. We have notified the Office of the Information Commissioner's Office of our information processing activities: our registration number is Z8748114.

What information do we collect from visitors to Scope's Website

We collect information from you if you choose to contact us with an enquiry or if you fill in one of the forms displayed on Scope's Website. The information we collect includes your contact details (such as name, postal address and email address) together with other information that you provide to enable us to respond to your enquiry. You warrant that any information you supply to us is accurate and up-to-date, that you will inform us if any such information requires updating and that if you submit personal information about a third party to us you have that third party's permission to do so.

How do we use your personal information?

As well as dealing with your enquiries, we may use your personal information to provide you with details of the services we offer, changes to Scope's Website, fundraising and other campaigns we are running and other information about Scope and its activities which we think you may find of interest. We may send you this information by post or, if we have your consent, by email. We will always give you the opportunity of opting out of receiving email communications from us each time we contact you.

How do you stop us from using your information other than for dealing with your specific enquiry

If you do not wish to receive this information other than as necessary to deal with your specific enquiry, or you wish to receive information only via a preferred medium, please email us at webmaster@scope.org.uk or write to the Data Protection Officer at Scope, 6 Market Road, London, N7 9PW, England with details of your request. If may take up to five working days to deal with your request.

Which third parties might we disclose your personal information to?

Unless you agree otherwise we will only share personal information about you with third parties who are directly involved in dealing with your enquiry or where we are legally required to do so or where we have stated otherwise on Scope's website. If we enter into a joint venture with or merge with another organisation, your information may be disclosed to our new partners.

We will not otherwise sell, trade or rent your personal information to third parties. We disclose aggregate statistics about those who use Scope's Website and related information to third parties but these statistics do not include information which could enable you to be identified.

How do you access the personal information we hold about you?

To obtain a copy of the personal information we hold about you please write to the Data Protection Officer at Scope, 6 Market Road, London, N7 9PW, England with details of your request. As soon as we are satisfied as to your identity we will send you a copy of the personal information requested which we hold about you and which we are legally required to disclose. We may ask you to pay a fee, which we will ask for as soon as practicable following receipt of your request. Please contact us at the same address if you have any reason to believe that information we hold about you is inaccurate.

Use of cookies and other tracking devices

Cookies are small pieces of information sent by a web server (such as that used to run Scope's Website) to a user's computer which are then stored on that computer's hard drive. We use cookies and similar tracking devices to identify when a visit from a user of your computer is made to Scope's Website, to keep track of your browsing patterns, to enable Scope's Website to operate properly and to help us to optimise the content of the website. Most browsers allow you to prevent cookies being stored on your computer: if you want to know how to do this please look at the Help menu on your browser. Please note that doing so may restrict your ability to use Scope's Website.

We may also collect information about where you are on the Internet (e.g. the URL you came from and your IP address), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit and any search terms that you entered on Scope's Website. We may collect this information even if you do not register with Scope's Website

We monitor our site and capture information about your visit to Scope's Website to improve the quality of the service we provide. This may include monitoring of traffic patterns and the site usage to help us develop and administer Scope's Website. The information we hold about you may also be used to analyse your browsing preferences as part of our marketing and fundraising programmes. This may help us to select and tailor content for your benefit.

What about third party websites that you can access via Scope's Website?

Scope's Website contains links (either as hypertext links or behind banner advertisements) to other websites which provide information or are able to supply goods or services to you. These websites are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect personal information from you which should be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators whether in respect of your personal information or otherwise.

Scope's website also contains links to pages maintained by Scope on third party social media websites. The privacy policies and statements specified on those websites will apply to your use of those websites, in addition to this Privacy Policy.

Security of your information

We keep secure records which contain personal information about you in accordance with the requirements of the Data Protection Act 1998. No information transmitted via the Internet can be guaranteed to be completely secure during transmission: we cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.

We will retain your information for a reasonable period or as long as the law requires. Please note that in accordance with our security procedures we may request proof of your identity before disclosing personal information to you.

What if you apply for a job at Scope?

We regularly post details of vacant positions at Scope on Scope's Website. If you submit your details to us for the purpose of being considered to fill a vacancy we will initially only use your information for that purpose and may ask you to agree to be bound by the terms of a more detailed Data Protection Consent setting out in detail the manner in which we may use your personal information.

What if you apply to become a member of Scope?

This Privacy Policy covers the personal information you submit to us in relation to your use of Scope's Website only. If you apply to become a member of Scope we may ask you to agree to the terms of a separate Data Protection Consent, which include as a minimum the terms set out in this Privacy Policy.

What if you register with Scope's Website

If you register with Scope’s Website we will create a user account for you. You will be bound by the terms of this Privacy Policy as are all users of Scope’s Website. We will keep a record of your registration and use your personal information in accordance with the terms of this Privacy Policy and all other notices posted on Scope’s Website.

The personal information you are required to provide when you register must be accurate and complete. You agree not to impersonate any other person or to use a false name or personal details. We may at our discretion decline to accept your registration or revoke your registration at any time.

Some information you provide to us when registering will be capable of being viewed by other users of Scope’s Website. You can adjust what information is available for other users to see by going to the “Privacy” section in the “My account” area of Scope’s website and adjusting the settings accordingly. Please contact us if you have any queries about how to adjust these settings.

What if you use one of our services advertised on Scope's Website?

This Privacy Policy does not deal with how we will handle information we collect from you in the course of providing a service to you. We will tell you how we intend to handle such information at the time you ask us to provide the service.

What if you make a donation online?

If you make a donation online using the links provided on Scope's Website you will be transferred to a secure server. That secure server will either be operated by a third party payment processor (in the case of donations by credit or debit card) or by us (in all other cases). We and/or the payment processor will collect your credit card, debit card or (if paying by direct debit) bank account details along with other information in order to process your donation. If you are making a donation by direct debit we will collect, store and use your bank details for that purpose and may share that information in order to verify your details and to aid in fraud prevention and detection. The information you provide when donating online or by any other method listed on Scope's Website will only be used in accordance with the terms of this Privacy Policy.

What if you use the "Send to a friend" facility

Scope's Website contains a facility which allows you to send an email to a third party using contact details supplied by you. We will only use the third party's contact details for the purpose of delivering the email unless that third party consents to us using its information for other purposes. If you choose to use this facility you will be the data controller in respect of the third party's contact details and we shall merely be providing the medium by which your email is delivered. If you use the facilities you shall be bound by the provisions of the "send to a friend" conditions set out in our Terms of Use

 

Mobile and SMS services

The cost of SMS (text messages) sent to Scope depends on your network and what the message is for.
Please note that texts to shortcode numbers such as 80039 won't come out of your text bundle (inclusive monthly text messages).

Some messages that we send you, such as confirmation or reminder messages, will be paid for by Scope.

If you've subscribed to a Scope SMS (text message) service, such as Scope Response, you can unsubscribe by replying to the message with the word STOP.
Scope doesn't charge you to look at content using your mobile phone, so it depends on your network and tariff and what you want to look at. Generally, it costs only a few pence to look at a simple webpage, though audio and video will cost considerably more. If you're unsure, you can check with your operator. 

How will you know if we make any changes to this Privacy Policy?

We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the homepages of the various websites which are incorporated in Scope's Website. You can view the current version of our Privacy Policy at any time by clicking on the Privacy link on any page of Scope's Website. You are bound by any changes we make to this Privacy Policy with effect from the date of the change