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  1. Local advice overview
  1. DIAL values

1 Local advice overview

What are DIAL groups?

Disability Information and Advice Line (DIAL) services are run for and by disabled people. Every year, DIALs support around half a million disabled people.

DIAL information and advice services are based throughout England and Wales. They provide information and advice to disabled people and others on all aspects of living with disability.

Information and advice

DIAL groups give information and advice on

  • welfare benefits
  • community care
  • equipment
  • independent living
  • mobility and transport
  • discrimination
  • holidays
  • and much more.

Many local DIAL centres rely on a team of trained volunteers to provide high-quality information and advice. The majority of the volunteers and the paid staff in DIALs are disabled people themselves and understand the needs of disabled people.

More support and information