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This guide is for you if your support package - sometimes called a personal or individual budget - has been cut or changed. It's a guide for adults with social care needs. There are different rules for children.
To get started, select the statement that best matches your situation:
In many cases, the law will be on your side. You can complain to your local authority.
If that doesn't work, you can ask the Ombudsman or in some cases the court to decide if they think it's fair.
The law is complicated. It's always best to get advice. This guide aims to help you find appropriate advice and support you to take the first steps in standing up for your rights. It's not meant as a substitute for legal advice and applies to England only.
Thanks to Alice Maynard, Caroline Jewell, Douglas Joy, Jamie Robertson, Kate Whittaker, Katrin McEntee and Martyn Sibley for their help in producing this guide.
This guide was initially written by Mary Webber and Clare Shirtcliff as part of Law for Life's Advice now project for Scope in July 2013. It was last updated in March 2015.
This guide was updated for Scope by Advicenow in March 2015. It applies to England only.
It is not meant as a substitute for legal advice.
Find out how @Scope is helping people to feel more confident about disability. Help us #EndTheAwkward http://bit.ly/2egoZQx