Shops turning away disabled consumers

Today the Minister for Disabled People, Mark Harper, announced that high street business could be turning away disabled consumers.

In response, Anna Bird, Head of Policy and Research at Scope, said:

“Too often we hear from disabled people who say they feel like second-class consumers.

“Not only are too many businesses still not doing enough to be accessible. At the same time, disabled people are paying over the odds for everyday items. 

“On average, disabled people spend £550 per month on disability-related outgoings. From higher transport costs to get to work, higher energy costs to unaffordable insurance,  disabled people and their families often pay more to live the same lives as everybody else.

"We’ve all got a role to play in tackling extra costs - including charities, retailers, manufacturers, local and national government. Today’s action by the Minister for Disabled People is a welcome step to encourage retailers to be more accessible to disabled people and their families.”

Notes to the editor:

For more information call Warren Kirwan in the Scope press office on 020 7619 7702 or email warren.kirwan@scope.org.uk.

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