You may be eligible for support through social care if you meet the following 3 conditions: 

1) The adult's needs arise from or are related to a physical or mental impairment or illness.

2) As a result of the needs, the adult is unable to achieve 2 or more of the following:
  • managing and maintaining nutrition
  • maintaining personal hygiene
  • managing toilet needs
  • being appropriately clothed
  • maintaining a habitable home environment
  • being able to make use of the home safely
  • developing and maintaining family or other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport and recreational facilities or services
  • carrying out any caring responsibilities the adult has for a child

3) As a consequence, there is or is likely to be a significant impact on the adult’s wellbeing, including the following:
  • personal dignity (including treatment of the individual with respect)
  • physical and mental health and emotional wellbeing
  • protection from abuse and neglect
  • control by the individual over day-to-day life (including over care and support provided and the way it is provided)
  • participation in work, education, training or recreation
  • social and economic wellbeing
  • domestic, family and personal relationships
  • suitability of living accommodation
  • the individual’s contribution to society

Contact our helpline