There is free and confidential information, advice and support for disabled people, their families and professionals in Wales on a variety of issues including:

Fuel bills

Nest is the Welsh Government's fuel poverty scheme, available to everyone in Wales. You can get free advice on saving energy, making sure you're on the best fuel tariff for you as well as general money management and benefits advice. Call 0808 808 2244.


Shelter Cymru offers independent specialist advice, advocacy and legal representation for anyone with housing problems. 

Care and Repair Cymru is a network of 22 agencies that works to ensure that all older people have homes that are safe, secure and appropriate to their needs across Wales.

Community Housing Cymru Group offers specialist support for people with a range of needs including older and disabled people and people with learning difficulties. 

Young people

SNAP Cymru raises awareness of issues related to SEN, disability and other barriers to inclusion including exclusion from school and education, disengagement from education, employment or training, poverty, deprivation, English or Welsh as a second language. There are offices all over Wales - call 0845 120 3730.

Health and wellbeing

Health in Wales is the gateway to information about health and health services in Wales.

Carers UK Wales helps the 350,000+ people in Wales who care for family or friends. 

Children’s Commissioner for Wales protects children and young people and their rights. 

Equality and Human Rights Commission for Wales champions equality and human rights for everyone living or working in Wales.

Local disability advice in Wales

Check Advicelocal for your nearest adviser.

Contact our helpline


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