Thistle Close care home, Worcester

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This content links to a Care Quality Commission report. Screen reader users can find the same information at Thistle Close Care Quality Commission Information. See our accessibility statement for more information.

It's good here. I get the choice to do what I want and I do my own thing. I like my team co-ordinator and I get on with some of the staff. I get on well with my housemates. I choose my meals and activities and I look after my own money. I play my part in the management of the home. We all work as a team.
Service User, Thistle Close

Thistle Close, a residential care home which was part of First Key Worcester is now closed. Following consultation with the people who lived there, their relatives, staff and funding authorities the decision was made to close the service on 3 March 2015.

We were losing a significant amount of money running First Key Worcester because it had a high number of empty places and it had been difficult to recruit staff. The circumstances at First Key Worcester meant it became very hard for us to continue running the service because it is costing us more than the fees we get from councils. As a charity, we cannot afford to lose a significant amount of money running a statutory service.

Staff supported each person to think about what was important to them and how they would like to be supported in future. We really appreciate how hard our staff worked at what was a difficult time and their commitment to supporting the residents and their families as they moved to their new homes.

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