Your helpline experience

Please let us know how we did.

Your feedback
Before contacting us, what level of expectation did you have? (optional)
On a scale of one to five: One being no expectations and five being high expectations.




Based on your most recent experience, how would you rate our tone and knowledge? (optional)
On a scale of one to five: One being abrupt and unhelpful and five being polite and very knowledgable.




Were we able to help you resolve your query or offer the support needed? (optional)
On a scale of one to five: One being no help at all and five being fully resolved and supported.




Would you recommend this service to friends or family? (optional)

How would you rate your experience of Scope based on this occasion? (optional)
On a scale of one to five: One being very poor and five being excellent.




E.g. Anyone at the helpline who deserves a special mention.
Would you like to be contacted in the future about further feedback? (optional)

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