Supermarkets and community groups are working together to make sure everyone can get the supplies they need. We’ll try to keep this information up to date, but check with specific supermarkets and online stores for the most recent updates.
Contact your local authority for support
Contact your local authority if you are having problems getting food.
If you are on the shielding list, you should still have priority for supermarket delivery slots in England.
All supermarkets in Wales offering home delivery will prioritise customers on the shielding list.
Many supermarkets have changed what they offer disabled customers. This includes things like:
opening hours with dedicated times and days for certain shoppers
food boxes with essentials
priority delivery slots
restricting how many items you can buy so there’s enough for everyone
making sure people can shop safely
Check each supermarket to find out how they’re allocating deliveries. You will need to register for online shopping on their website.
If you’re struggling to get deliveries from your supermarket, you could try phoning your local corner shop to see if they will deliver.
Access to dedicated shopping hours
Many supermarkets are not asking for proof but you may need to explain that you have a health condition or are disabled. If you’re worried about getting access, you could try taking disability benefit or blue badge paperwork with you.
You could also try getting a sunflower lanyard. This tells staff you have an invisible condition and may help you access the shopping hours.
All Tesco stores (except Tesco Express) will prioritise older people and vulnerable people between 9am and 10am every Wednesday and Sunday. On Sundays you can add items to your trolley but you’ll only be allowed to buy them after 10am.
Morrisons has no priority delivery slots or special shopping times. They offer food boxes with everyday essentials delivered by courier. They also offer gift cards to make it easier for volunteers to buy shopping for you.
Vulnerable customers have priority access to online home delivery service. If you are unable to order online, there is a telephone ordering service.
If you are not on their vulnerable customers list, call free on 0800 328 1700.
Elderly, vulnerable and disabled customers have priority entry from 8am to 9am Monday, Wednesday and Friday. There is also a Volunteer Shopping Card to enable people to shop for others easily in store.
AmazonFresh is available for Prime members to order fresh food and essentials from local shops and supermarkets. You can also find other food items, such as tea or canned goods through the main website if you’re not a Prime member.
Milk & More offers a local delivery service where you can buy milk and other grocery items.
Check if there is a food box delivery scheme in your area. Some food wholesale suppliers offer home deliveries to help people get essentials. Just make sure you check the quantities of products if you’re buying from a wholesale supplier.
Search for wholesale suppliers or food box schemes: