Knowing what to do when your travel plans go wrong can help you avoid problems as a disabled traveller.
Planning your journey
If you can, plan your journey in advance and check for changes before you leave. This will allow you time to rearrange your trip if there are issues that could affect you, such as roadworks and rail replacement buses.
Check your local transport provider’s helpline, app, website or social media pages for updates on your journey. If you’re travelling by train, National Rail Enquiries website is a useful source of information on journey times and delays.