Your smart meter will record the energy you use. It automatically sends meter readings to your supplier.
If you are having problems with your smart meter, contact your supplier.
Your smart meter display allows you to see your energy usage in real time. This means you can see where you might be able to make changes to reduce energy usage and your bill.
If you had a smart meter installed before November 2019
Version 1 automatic meter reads but can lose this functionality if you switch supplier. But these will get a remote upgrade soon to Version 2. The supplier will do this for you without visiting your home.
If you had a smart meter installed after November 2019
Version 2 smart meters started from November 2019. They take automatic meter readings and keep functioning normally if you switch supplier. They are suitable for someone who switches regularly and wants to ensure they have accurate bills.