Saving water and money
Water companies have funding which can support you financially if you cannot afford your bills. They also have free products and tips to help you save water
Affinity Water
Contact numbers:
0345 357 2402 (non-metered account)
0345 357 2401 (metered accounts)
Affinity water supplies:
- Northwest London
- Home Counties
- Bedfordshire
- Berkshire
- Buckinghamshire
- Essex
- Hertfordshire
- Surrey
- London Boroughs of Harrow and Hillingdon
- London Boroughs of Barnet, Brent, Ealing and parts of Enfield
- Tendring peninsula in Essex
- Folkestone and Dover areas of Kent
Low Income Fixed Social Tariff (Affinity Water)
Albion Water
Supplies:
- Knowle
- Rissington
- Oaklands Hamlet
- Castle Hill
Contact number: 0330 024 20 20
Albion Water have a Special Assistance Fund (SAF) if you are unable to pay your bill for financial or personal reasons.
Anglian Water
Supplies the East of England
Contact number: 03457 919155
Bournemouth Water
Supplies:
- Bournemouth
- New Forest
- Poole
- Salisbury
Contact number: 01202 590059
Bristol Water
Supplies:
- Thornbury
- Weston-Super-Mare
- Street
- Glastonbury
- Frome
Contact number: 0345 702 3797
Cambridge Water
Supplies:
- Cambridge to Ramsey (North)
- Gamlingay (West)
- Balsham (East)
- Melbourne (South)
Contact number: 01223 706050
Cholderton and District Water
Supplies:
- Shipton Belinger
- Thruxton
- Amport
- Quarley
Contact numbers
01980 629203 (office hours)
07437445863 (out of office hours)
Water charges and procedures (Cholderton and District Water)
Dee Valley / Hafren Dyfrdwy
Contact number: 0330 678 0679
Supplies:
- Wrexham
- Parts of North Wales
- Parts of Chester
- Parts of North West England
Essex and Suffolk Water
Supplies
- Parts of Norfolk and Suffolk
- Parts of Essex
- Parts of Greater London
Contact number: 0345 782 0111
Independent Water Networks
Independent Water Networks (IWN) provides water and sewerage services to both residential and business customers on new-build housing developments across the UK.
Contact number: 02920 028 711
Northumbrian Water
Supplies:
- Northumberland
- Durham
- Tyne and Wear
- Parts of North Yorkshire
- Essex and Suffolk
Useful tips to save (Northumbrian Water)
Contact number: 0345 7335566
Severn Trent Water
Supplies:
- Newcastle Under Lyme
- Stoke
- North East Derbyshire
- Bolsover
- North and South Kesteven
- Nottingham
- Wolverhampton
- Worcester
- Cotswolds
- Cherwell
- Gloucester
Contact number: 03456 022 777
South East Water
Supplies:
- Kent
- Surrey
- Hampshire
- Sussex
- Berkshire
Help paying your bill (South East Water)
Tips on how to save water (South East Water)
Contact number: 0800 952 4000.
South West Water
Supplies:
- Devon
- Cornwall
- Parts of Somerset
Contact number: 0800 0830283
Southern Water
Supplies:
- Isle of Wight
- Hampshire
- West Sussex
- Hastings
- Parts of Kent
Contact number: 0800 027 0363
Sutton and East Surrey Water
Supplies:
- East Surrey
- West Sussex
- West Kent
- South London
Contact number: 01737 772000
Thames Water
Supplies:
- Greater London
- Luton
- Thames Valley
- Surrey
- Gloucestershire
- North Wiltshire
- Far West Kent
Contact number: 0800 980 8800
United Utilities Water
Supplies:
- Cumbria
- Greater Manchester
- Lancashire
- Merseyside
- Cheshire
- Parts of Derbyshire
Contact number: 0800 0726765
Wessex Water
Supplies:
- Bristol
- Dorset
- Somerset
- Wiltshire
- Parts of Gloucestershire and Hampshire
Contact number: 0345 6003600
Yorkshire Water
Supplies:
- West Yorkshire
- South Yorkshire
- East Riding of Yorkshire
- Parts of North Lincolnshire
- Most of North Yorkshire
- Parts of Derbyshire
Help paying your bill (Yorkshire Water)
Tips on how to save money (Yorkshire Water)
Contact number: 0345 124 2424.
Last reviewed by Scope on: 10/11/2020
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