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Support to Work: employment support programme

Support to Work is an online and telephone support programme for disabled people in England and Wales who are applying for jobs.


Support to Work is open to disabled people who:

  • are 16 years or over
  • are looking for a paid job
  • have internet, email and telephone or Skype access
  • live in England or Wales.

Registering for Support to Work

Registering for Support to Work is a 2-step process:

  1. Create a Scope account
  2. Register for Support to Work

What you will get

Dedicated employment advisers

You will get help from one of our specialist employment advisers with:

  • employability skills like time management and confidence
  • writing your CV
  • preparing for interviews.

We will advise you on many aspects of applying for a job. But we won’t write a job application for you, talk to employers on your behalf, or find you work experience. 

12-week action plan

Your employment adviser will work with you to create a confidential, personally tailored 12-week action plan. Your plan might include things like:

  • reading job seekers' advice
  • writing a CV or cover letter from a template
  • research for an interview.

We’ll keep your plan online, so you’ll need access to the internet.

Your adviser will be on hand to help you throughout the 12 weeks. At the end of the 12 weeks your time with the adviser will be up, but you'll still have access to your plan and all its resources online.

Online and telephone support

Support to Work is an online and telephone service, not a face-to-face service, which may not be right for everyone. You will not meet your adviser in person.

Contact us at or on 0300 222 5742 if you want to discuss whether Support to Work is right for you.

The online service is delivered via your own personal online portal.

About the online Support to Work portal and how to use it

Things Support to Work cannot help you with

Looking for job opportunities

Support to Work can suggest the best places to look for jobs, and support you to apply for them. But we are not a recruitment agency or job matching service, so we cannot find you jobs to apply for.

Help with your job search

Problems with your current job

Support to Work cannot help with problems in your current job. But we’ll do our best to help you through our online employment advice.

Support with problems at work

Opening times

Monday to Friday: 9am to 7pm.

Work With Me campaign

The Support to Work service is part of our Work With Me campaign supported by Virgin Media to raise awareness of and tackle the barriers disabled people face finding and keeping a job.

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