Employee Relations Adviser

Based at Here East, London E15 2GW with working from home some or most of the time

Job details

  • Based at Here East, London E15 2GW with working from home some or most of the time
  • £26,544 per year (Full time equivalent £33,180 per year)
  • 28 hours per week
  • Part time

Working at Scope

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

  • 27 days holiday plus Bank Holidays
  • Flexible, hybrid and remote working options
  • Pay progression at 6 months and 2 years
  • Company pension
  • Excellent training and career development
  • Strong colleague networks across disability, race and LGBTQ+
  • Discounted gym membership, cycle to work scheme and much more.

Job description

Role Purpose

To be a Disability Gamechanger

  • Provide current and effective organisational employment relations advice to People Team colleagues and managers
  • Providing options to assist People Team colleagues and managers in achieving the best outcome for Scope when dealing with ER issues, ensuring that the advice given and the decisions taken are guided by our policies and aligned to the culture we aspire to
  • Work proactively with line managers to deal effectively with all ER related activity, coaching managers through the process and supporting them whilst leaving the management responsibility with them
  • Develop managers to be confident in undertaking early stages of formal procedures, ensuring supporting documentation is up-to-date and accessible
  • To contribute as part of a wider People team to the development of people management policies and procedures, managers’ guidance notes and projects that reflect organisational requirements
  • Positively support and champion change across the organisation
  • Use key performance indicators to recommend areas for improvement

Main responsibilities and accountabilities

  • Develop the capacity of line managers to manage a range of ER problems locally, developing management styles to foster positive working relationships with employees, minimising the occurrence of line management problems and issues and fostering a positive climate for ER activity
  • Coach and develop managers to be competent and consistent in their execution of policies and procedures encouraging problems to be dealt with informally and as soon as possible
  • Coach and develop line managers in supporting disabled employees effectively, being clear they understand the requirements, appropriate reasonable adjustments and ongoing support/review in line with the inclusivity lead
  • Lead on complex ER casework, including representation at Tribunal with the support of the HR Business Partner.
  • Proactively manage and support the company in relation to all elements of TUPE, Acquisitions, Redundancy (where applicable), and ensuring all relevant processes are followed and compliance is met
  • Monitoring, reviewing, and updating all HR policies and ensuring these are in line with the current legislation
  • Work collaboratively with the People Team within the designated contract areas on a range of people and organisational matters
  • Work flexibly across the region as required supporting colleagues on projects and work activity
  • Managing all medium and high risk ER cases to resolution
  • Preparation and presentation of monthly reports on volumes, trends. Identifying opportunities, and putting forward recommendations, for continuous improvement e.g. to existing policies, processes, procedures and line manager training
  • Identifying skills/knowledge gaps and support in the delivery of interventions, such as workshops and coaching
  • Dealing with any other ad hoc duties.

Internal contacts

  • People team
  • All internal customers

External contacts

  • Legal Advisors
  • ACAS

Person Specification

Knowledge and experience

Essential

  • Minimum level 5 CIPD or equivalent qualification (comparable experience may count)
  • Comprehensive understanding of employment law and the employment tribunal process.
  • Commercial approach to providing solutions to people issues.
  • Highly effective communication and negotiation skills
  • Confidence to back own options

Desirable

  • You are disabled or have lived experience of disability.
  • Experience of designing and delivering training to disabled people and making training accessible.

Skills

Essential

  • Excellent communication skills, both verbal and written
  • Competent IT skills
  • Knowledge of ER procedures and processes such as employment tribunals, disability, diversity and equal opportunities
  • Ability to work well under pressure
  • Ability to communicate effectively with people at all levels

Desirable

  • Experience of developing & implementing new ideas or processes
  • Proven data input skills
  • Management information skills and report writing
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