Employee Relations Specialist

Job description

You’ll be Scope’s employee relations expert bringing experience of ET representation, organisational change, data analysis and insight to drive improvements in our approach, alongside complex case management.

Main responsibilities

• Be the expert point of contact for all High-Risk cases through to completion including ACAS and Tribunal activities.
• Engage in continuous improvement of reporting, policies and delivery of the ER service in Scope, and reviewing and revising the people programmes, policies, and practices to sustain positive employee relations which are compliant with the relevant employment law
• Support and advise the business and Human Resources Business Partners on delivering effective change management programs.
• Coach and support the HR Team in employee relations, including keeping abreast of changes to legislation, ensuring a high-quality customer service is provided at all times.
• Complete quality reviews of the work activity to identify opportunities to enhance timely ER Service delivery and the HR team’s skills and knowledge.
• Lead in developing the capacity of line managers to manage a range of ER problems locally, developing management styles to foster positive working relationships with employees, minimising the occurrence of line management problems and issues and fostering a positive climate for ER activity.

• To lead on the development and review of people management policies and procedures, managers’ guidance notes and projects that reflect organisational requirements.
• To lead on the provision of pay, benefits and recognition advice, job evaluation, benchmarking and implementing pay reviews.
• Liaise directly with the senior leadership team on developments, coaching and developing managers to be competent and consistent in their execution of policies and procedures, encouraging problems to be dealt with informally and as soon as possible.
• Coach and develop line managers in supporting disabled employees effectively, being clear they understand the requirements, appropriate reasonable adjustments, and on-going support/ review in line with the inclusivity lead.
• Proactively manage and support (in conjunction with the HRBPS and Advisors) Scope in relation to all elements of TUPE, Acquisitions, Redundancy (where applicable), and ensuring all relevant processes are followed and compliance is met.
• Act as Designated Safeguarding Lead for the People Team, providing first point of contact, reporting concerns and liaising with the Safeguarding Team.
• Work collaboratively with the People Team within the designated contract areas on a range of people and organisational matters.
• Work flexibly across the region as required supporting colleagues on projects and work activity.

Internal contacts

• People team, all internal customers

External contacts

• Legal Advisors and ACAS

Person Specification

Knowledge and experience

Essential

• Extensive Employee Relations experience, including a demonstrable track record in adding value to the organisation, including successful tribunal results and successful implementation of change via collective consultation
• Minimum level 7 CIPD or equivalent qualification, Chartered member of CIPD or working towards this with evidence of continuous professional development.
• Comprehensive understanding of employment law and the employment tribunal process.
• Commercial and pragmatic approach to providing solutions to people issues.
• Highly effective communication and negotiation skills.
• Ability to develop and deliver training.
• Strong attention to detail, problem-solving ability and ability to deliver results to demanding deadlines.

Desirable

• You are disabled or have lived experience of disability.
• Experience of designing and delivering training to disabled people and making training accessible.
• Experience of designing and implementing Reward programs including benchmarking and job evaluation of roles.
• Experience of project management.