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Cookies set by Microsoft Application Insights. This allows us to monitor the health and status of the server and website.
www.scope.org.uk
Name
AI_sentBuffer
Host
www.scope.org.uk
Duration
Session
Type
Third-party
Category
Essential Cookies
Description
Cookies set by Microsoft Application Insights. This allows us to monitor the health and status of the server and website.
.scope.org.uk
Name
ARRAffinitySameSite
Host
.scope.org.uk
Duration
Session
Type
Third-party
Category
Essential Cookies
Description
Used to distribute website traffic to several servers, helping to reduce response times.
www.scope.org.uk
Name
ASP.NET_SessionId
Host
www.scope.org.uk
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.
Type
First-party
Category
Essential Cookies
Description
Our site uses Microsoft's .NET framework. This cookie is used by the server, to maintain an anonymized user session. This cookie expires at the end of a browsing session. This is determined by your browser's configuration.
www.scope.org.uk
Name
scope-accept
Host
www.scope.org.uk
Duration
1 Year
Type
First-party
Category
Essential Cookies
Description
Used to track if cookie banner has been interacted with
www.scope.org.uk
Name
scope-cookies
Host
www.scope.org.uk
Duration
1 year
Type
First-party
Category
Essential Cookies
Description
Used to determine which cookies the user has accepted
www.scope.org.uk
Name
SERVERID
Host
www.scope.org.uk
Duration
10 minutes
Type
Third-party
Category
Essential Cookies
Description
Usually used for load balancing. Identifies the server that delivered the last page to the browser. Associated with the HAProxy Load Balancer software.
.scope.org.uk
Name
X-AB
Host
.scope.org.uk
Duration
Type
Third-party
Category
Essential Cookies
Description
This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.
www.scope.org.uk
Name
__RequestVerificationToken
Host
www.scope.org.uk
Duration
Session
Type
Third-party
Category
Essential Cookies
Description
This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.
.www.scope.org.uk
Name
__stripe_mid
Host
.www.scope.org.uk
Duration
Session
Type
Third-party
Category
Essential Cookies
Description
This cookie is necessary for making credit card transaction s on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card in formation.
.www.scope.org.uk
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__stripe_sid
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.www.scope.org.uk
Duration
Type
Third-party
Category
Essential Cookies
Description
Associated with Calendly, a Meeting Scheduler that some websites use. This cookie allows the meeting scheduler to function within the website.
.scope.org.uk
Name
__tlbcpv
Host
.scope.org.uk
Duration
Type
Third-party
Category
Essential Cookies
Description
Used to record how many people view the consent banner.
.scope.org.uk
Name
eud
Host
.scope.org.uk
Duration
Persistent for 13 months
Type
Third-party
Category
Functional Cookies
Description
This cookie contains partner user IDs and last successful cookie match time with partners.
.scope.org.uk
Name
euds
Host
.scope.org.uk
Duration
Type
Third-party
Category
Functional Cookies
Description
A session cookie of the eud cookie
.scope.org.uk
Name
ARRAffinity
Host
.scope.org.uk
Duration
Session
Type
Third-party
Category
Functional Cookies
Description
Used for load balancing on websites running on the Windows Azure cloud platform.
.scope.org.uk
Name
gex_id
Host
.scope.org.uk
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Session
Type
First-party
Category
Functional Cookies
Description
Allows Google Experience Editor cookies to persist across subdomains.
www.scope.org.uk
Name
ai_session
Host
www.scope.org.uk
Duration
1 day
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Third-party
Category
Functional Cookies
Description
Monitors the performance of the iPerceptions portal of applications running on Azure.
www.scope.org.uk
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ai_user
Host
www.scope.org.uk
Duration
1 year
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Third-party
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Functional Cookies
Description
This cookie collects telemetry information and statistical usage data for the Microsoft Application Insights software. It is able to recognize returning visitors by storing unique identifiers.
.scope.org.uk
Name
___utmvxxxxxxxxxxxxxx
Host
.scope.org.uk
Duration
a few seconds
Type
Third-party
Category
Functional Cookies
Description
___utmv
Bounce
Name
Bounce
Host
Bounce
Duration
Type
Category
Analytics Cookies
Description
www.scope.org.uk
Name
SC_ANALYTICS_GLOBAL_COOKIE
Host
www.scope.org.uk
Duration
10 years
Type
Third-party
Category
Analytics Cookies
Description
This cookie is associated with the Sitecore Content Management System. It is used for web analytics to identify repeat visitors.
collect
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#collect
Host
collect
Duration
Type
Category
Analytics Cookies
Description
.scope.org.uk
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_gat_UA-10500881-1
Host
.scope.org.uk
Duration
1 minute
Type
Third-party
Category
Analytics Cookies
Description
This is a pattern type cookie set by Google Analytics. The pattern element on the name contains the unique identifier of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
.scope.org.uk
Name
g.pixel
Host
.scope.org.uk
Duration
Type
Third-party
Category
Analytics Cookies
Description
.c.clarity.ms
Name
MR
Host
.c.clarity.ms
Duration
Persistent
Type
Third-party
Category
Analytics Cookies
Description
Microsoft MSN cookie. Used to measure the use of the website for internal analytics.
.scope.org.uk
Name
pagevisit
Host
.scope.org.uk
Duration
Type
Category
Analytics Cookies
Description
.scope.org.uk
Name
partner
Host
.scope.org.uk
Duration
Type
Category
Analytics Cookies
Description
.scope.org.uk
Name
tag
Host
.scope.org.uk
Duration
Type
Category
Analytics Cookies
Description
.scope.org.uk
Name
_ga
Host
.scope.org.uk
Duration
2 years
Type
Third-party
Category
Analytics Cookies
Description
This cookie is associated with Google Universal Analytics. This cookie is used to distinguish different users by assigning a randomly generated number as an identifier. It is included in each page request for a site and used to calculate visitors, sessions and campaign data for the sites' analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
.scope.org.uk
Name
_hjAbsoluteSessionInProgress
Host
.scope.org.uk
Duration
Type
Third-party
Category
Analytics Cookies
Description
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information. Hotjar is used to improve customer experience on our website.
.scope.org.uk
Name
_hjIncludedInSessionSample
Host
.scope.org.uk
Duration
Type
Third-party
Category
Analytics Cookies
Description
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by our site's daily session limit. Hotjar is used to improve customer experience on our website.
.scope.org.uk
Name
_gid
Host
.scope.org.uk
Duration
1 day
Type
First-party
Category
Analytics Cookies
Description
This cookie is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
.scope.org.uk
Name
gex_id
Host
.scope.org.uk
Duration
Session
Type
Third-party
Category
Analytics Cookies
Description
This cookie is owned by Google and is used to provide "Analytics Services".
.scope.org.uk
Name
_hjIncludedInPageviewSample
Host
.scope.org.uk
Duration
a few seconds
Type
Third-party
Category
Analytics Cookies
Description
This is a Hotjar performance analysis cookie. This cookie enables Hotjar to mark a user as being included in an anonymous sample group. Hotjar is used to improve customer experience on our website.
.scope.org.uk
Name
anj
Host
.scope.org.uk
Duration
3 months
Type
Third-party
Category
Targeting Cookies
Description
This cookie contains data denoting whether a cookie ID is synced with an AppNexus partner.
audience
Name
audience
Host
audience
Duration
28 days
Type
Category
Targeting Cookies
Description
Sync audience data between buyers and sellers.
www.clarity.ms
Name
CMID
Host
www.clarity.ms
Duration
1 year
Type
Third-party
Category
Targeting Cookies
Description
This cookie is used for advertising. It tracks the products users were looking at.
.scope.org.uk
Name
CMPRO
Host
.scope.org.uk
Duration
3 months
Type
Third-party
Category
Targeting Cookies
Description
These cookies are linked to advertising and tracking the products users were looking at.
.scope.org.uk
Name
CMPS
Host
.scope.org.uk
Duration
3 months
Type
Third-party
Category
Targeting Cookies
Description
These cookies are linked to advertising and tracking the products users were looking at.
.scope.org.uk
Name
demdex
Host
.scope.org.uk
Duration
6 months
Type
Third-party
Category
Targeting Cookies
Description
This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronisation, segmentation, modelling, reporting and so on.
.scope.org.uk
Name
dpm
Host
.scope.org.uk
Duration
6 months
Type
Third-party
Category
Targeting Cookies
Description
Adobe Audience Manager - data management platform uses this cookie to record information around synchronisation of IDs.
.clarity.ms
Name
MUID
Host
.clarity.ms
Duration
1 year
Type
Third-party
Category
Targeting Cookies
Description
This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
.bing.com
Name
MUID
Host
.bing.com
Duration
1 year
Type
Third-party
Category
Targeting Cookies
Description
This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
.scope.org.uk
Name
pxrc
Host
.scope.org.uk
Duration
2 months
Type
Third-party
Category
Targeting Cookies
Description
This cookie registers non-personal data on the visitor. The information is used to optimise advertisement relevance.
tuuid
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tuuid
Host
tuuid
Duration
1 year
Type
Category
Targeting Cookies
Description
This cookie is mainly set by bidswitch.net to make advertising messages more appropriate to the website visitor.
tuuid_lu
Name
tuuid_lu
Host
tuuid_lu
Duration
1 year
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Category
Targeting Cookies
Description
This cookie contains a unique visitor ID. This unique ID allows BidSwitch.com to track the visitor across multiple websites. BidSwitch can use this to optimise the relevance of adverts and make sure that visitors do not see the same ads multiple times.
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Name
__adal_ca
Host
.scope.org.uk
Duration
Persistent
Type
Third-party
Category
Targeting Cookies
Description
Store which advertising campaign drove a user to visit
.scope.org.uk
Name
__adal_cw
Host
.scope.org.uk
Duration
Persistent
Type
Third-party
Category
Targeting Cookies
Description
Tie back conversion events to earlier visits
.scope.org.uk
Name
__adal_id
Host
.scope.org.uk
Duration
Persistent
Type
Third-party
Category
Targeting Cookies
Description
Uniquely identify a device
.scope.org.uk
Name
_gcl_au
Host
.scope.org.uk
Duration
3 months
Type
Third-party
Category
Targeting Cookies
Description
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
.scope.org.uk
Name
_uetsid
Host
.scope.org.uk
Duration
1 day
Type
Third-party
Category
Targeting Cookies
Description
This cookie is used by Bing to determine what ads should be shown that may be appropriate to the customer using the site.
.scope.org.uk
Name
_uetvid
Host
.scope.org.uk
Duration
1 year
Type
Third-party
Category
Targeting Cookies
Description
This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
.scope.org.uk
Name
everest_g_v2
Host
.scope.org.uk
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1 year
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Third-party
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Targeting Cookies
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This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
.scope.org.uk
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fr
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.scope.org.uk
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90 days
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Third-party
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Targeting Cookies
Description
Contains browser and user unique ID combination, used for targeted advertising.
.scope.org.uk
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recordID
Host
.scope.org.uk
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1 year
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Third-party
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Targeting Cookies
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This cookie name is associated with services from UK email marketing company DotDigital. Their software placed on a website enables the owners to track when email campaign recipients land on the target website, which enables monitoring of the effectiveness of a campaign. This cookie is a unique user identifier, enabling persistent linking of behaviour on the site to a particular user and email campaign response.
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IDE
Host
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Duration
1 year
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Third-party
Category
Targeting Cookies
Description
This cookie is set by DoubleClick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
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personalisation_id
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.twitter.com
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2 years
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Third-party
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Targeting Cookies
Description
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
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.rlcdn.com
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.rlcdn.com
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1 year
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Category
Targeting Cookies
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This cookie is generally provided by rlcdn.com and is used for advertising purposes.
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Name
ruds
Host
.scope.org.uk
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Session
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Third-party
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Targeting Cookies
Description
Registers anonymous user data, such as IP address, geographical location, visited websites, and what ads the user has clicked.
.scope.org.uk
Name
sc_at
Host
.scope.org.uk
Duration
1 year
Type
Third-party
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Targeting Cookies
Description
Used to identify a visitor across multiple domains.
.scope.org.uk
Name
UID
Host
.scope.org.uk
Duration
1 year
Type
Third-party
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Targeting Cookies
Description
This cookie provides a uniquely assigned, machine-generated user ID and gathers data about activity on the website. This data may be sent to a third party for analysis and reporting.
.scope.org.uk
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uuid2
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.scope.org.uk
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3 months
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Third-party
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Targeting Cookies
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This cookie allows targeted advertising through the App Nexus platform - collects anonymous data on ad views IP address, page views, and more.
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_kuid_
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.scope.org.uk
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6 months
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Third-party
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Targeting Cookies
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This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
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_scid
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.scope.org.uk
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1 year and 1 month
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Third-party
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Targeting Cookies
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Used to help identify a visitor.
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dmSessionID
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.scope.org.uk
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Persistent
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Third-party
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Targeting Cookies
Description
A session ID is a unique number that a website's server assigns a specific user for the duration of that user's visit (session). The session ID can be stored as a cookie, form field, or URL (Uniform Resource Locator). Some Web servers generate session IDs by incrementing static numbers.
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tap.php
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.scope.org.uk
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Persistent
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Third-party
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Targeting Cookies
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Used to register anonymous user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
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YSC
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.scope.org.uk
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Session
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Third-party
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Targeting Cookies
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YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
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.scope.org.uk
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Persistent
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Facebook targeting and advertising persistent cookie. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Manage the introduction and adoption of Lean principles and concepts, ensuring they become part of the lifeblood of Scope Retail and the new way of operating.
Use organisation design methodologies to align the Retail SLT with the new strategy, enabling Scope Retail to become sector leading. Drive the transformation to increased agility through championing the benefits of agile ways of working, principles and behaviours and developing a roadmap for their implementation.
Support the Executive Director of Retail in shaping and continuously improving the Retail strategy.
Manage the workstreams in the Retail transformation programme on behalf of the project sponsors and the Executive Director of Retail to deliver the required results within the specified tolerances of time, cost, quality, scope, and risk.
Support the Exec Director and Retail SLT in a trusted adviser role, being a critical friend and challenging in a positive supportive manner
Main responsibilities
Continuous improvement
Drive business improvement opportunities in Retail through Lean Thinking, working with the Retail SLT to deliver structured projects to achieve measurable improvements in quality, cost and delivery.
Conduct research and analyses of current operational effectiveness to assess the current state and prioritise.
Work in partnership with Retail process owners to identify the root causes of issues restricting Retail performance using a selection of Lean Thinking tools such as process mapping, kaizen events and value stream mapping.
Organisation design
Identify the optimal structural model (including structure, capabilities and ways of working) to deliver the new Retail strategy through discussions with key internal stakeholders and via external research.
Drive the transformation to increased agility in Retail through championing the benefits of agile ways of working, principles and behaviours and developing a roadmap for their implementation.
Support the development and implementation of a new operating model and culture to make Scope Retail become a leader in the sector.
Use organisation design tools and models to help with the design and build of new ways of working in Retail, such as the Community community of practice
Strategic design and innovation
Work closely with the Executive Director of Retail to develop the Retail strategy and the three-year business plan.
Horizon scanning: undertaking research to gather information to gain new insights.
Promote new thinking and innovation within the Retail SLT by sharing insights and research and encouraging debate and challenge about current operating practices and thinking.
Programme management
Build and champion project delivery capability within the Retail SLT, supporting Retail project leads to manage planning and deliverables throughout the project lifecycle.
Apply appropriate project management processes and controls to ensure the successful delivery of workstreams within the programme. Monitor and report on progress, raising exceptions with the Executive Director of Retail as appropriate.
Drive the adoption of new Agile principles and practices and their implementation.
Undertake appropriate business analysis as required.
Other
Work flexibly as part of the Retail SLT to support the team through periods of pressure and change.
Act as a pioneer for Scope, engaging with relevant external networking events to learn from others and share our work and approach.
Internal contacts
Executive Leadership Team, Retail Senior Leadership Team and Scope’s Leadership Group
Retail managers and employees
Board of Trustees
External contacts
Continuous improvement experts in other charities and organisations
Person Specification
Knowledge and experience
Essential
Knowledge and experience of using Lean Thinking to identify value, eliminate waste and improve processes.
Organisation design and delivery expertise and experience, including designing and delivering structural re-organisations.
Experience of supporting managers through change and an understanding of change management approaches.
Knowledge and experience of operating model design
Strong project and programme management skills
Knowledge of agile methodologies
Knowledge and experience of designing and developing a strategy
Understanding of how a charity retail operation works
Excellent stakeholder management skills, including the ability to communicate with and influence at all levels
Desirable
HR knowledge and experience
Knowledge of lean startup methodology
Qualifications
A valid recognised accreditation in professional project management such as
PRINCE2 Practitioner
MSP Practitioner
A valid recognised accreditation in agile project management such as
Agile PM Practitioner
PMI ACP
An accreditation in organisation design, such as the CIPD level 7 advanced level award in organisation design and development.
Desirable: Lean/ Six Sigma qualification
Skills
Essential
Ability to demonstrate strong and effective change leadership skills and actively and visibly role model agile behaviours, including collaboration, trust and reflection.
Analytical skills: the ability to collect and analyse information, problem-solve and make decisions.
Strong facilitation skills
Strong interpersonal skills
Ability to challenge the status quo and disrupt
Ability to inspire and coach colleagues to deliver results
Ability to challenge and influence senior stakeholders
Ability to write and present in an engaging style, translating information appropriately for a wide range of audiences
Energy and confidence to direct multiple stakeholders to achieve complex tasks to tight deadlines and resilience in the face of setbacks
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