Head of Inclusion

Job description

We are committed to everyday equality for disabled people.

Our new Head of Inclusion will ensure that equality, diversity and inclusion (EDI) is at the heart of everything we do.

Main responsibilities

• Develop a co-produced EDI strategy
• Lead our EDI programme of work across the organisation
• Listen to and work with internal and external stakeholders
• Build, develop and lead a team who will transform our understanding of inclusion and accessibility
• Ensure that our training plan helps us to lead the field in EDI
• Provide expert advice and authoritative guidance to all colleagues
• Enhance our reputation as an employer of choice for disabled people
• Advocate, influence and shape an inclusive workplace for all
• Support all colleagues to ensure everything we produce is accessible
• Develop EDI training and coaching, including consultancy on behalf of Scope
• Review stakeholders’ feedback to maintain and improve excellent levels of customer service
• Support our colleague network groups to achieve their goals
• Promote best practice and sustainable change in our Retail, Services and Corporate teams
• Report to senior leadership on the impact of Equality, Diversity, Inclusion
• Provide EDI leadership to the People team
• Provide guidance and support on equality legislation and HR policy and practice

Internal contacts

• Executive Leadership Team (ELT)
• Leadership Group
• Talent Acquisition and Development team
• Managers across the organisation
• Colleagues

External contacts

• Charity networks
• Third party agencies
• HR publications

Person Specification

Knowledge and experience

Essential

• Experience of co-producing a strategy
• Demonstrable understanding of the barriers and impact experienced by underrepresented groups.
• Knowledge of EDI legislation and confidence in training others
• Recent experience of developing a team, including subject matter experts and supporting roles
• Ability to inspire an agile team approach
• Recent experience of delivering EDI best practice
• Experience of working with external groups and organisations
• Experience of running projects from start to finish, including evaluation and retrospectives
• Understanding of the benefits that adjustments bring
• Very well organised, able to prioritise and plan work to meet deadlines
• Applied knowledge of the social model of disability

Desirable

• Lived experience of disability

Skills

Essential

• Ability to write for a variety of audiences
• Ability to analyse and interpret data to report on findings and make recommendations
• Ability to speak to diverse audiences and backgrounds
• Engaging trainer and facilitator
• Ability to write accessible EDI training content
• Experience of drafting briefing papers and comms for senior leadership
• Ability to prioritise and flex approach when required to deliver objectives
• Evidence of creative thinking, using a test and learn approach
• Ability to deliver new approaches and overcome obstacles
• A passion for promoting Equality, Diversity and Inclusion
• A solution-focussed attitude
• A non-judgemental attitude
• Flexible and positive work ethic
• An evidence-based approach
• Resilience when things change and do not go to plan

Desirable

• Experience as a consultant