Impact manager

London - Closes on 31/05/2019


Job details

  • Stratford, London
  • £40,000 per year
  • 35 hours per week (Monday to Friday)
  • Full time, permanent

Working at Scope

  • Be a disability gamechanger
  • 27 days holiday per year
  • Fully accessible office
  • Discounts at gyms, shops, theatres and more

We are looking for a talented and experienced Impact Manager with an enthusiasm for social impact to be central in leading the Impact strand of work across Scope. If you believe this role suits your ambition and capabilities, then we look forward to reading your application.

As Impact Manager you'll work across the organisation to measure our social impact, improve our practices and understand the progress we are making towards increasing everyday equality for disabled people.

This will involve continuing the design and implementation of Scope's impact framework. This role leads on impact measurement for both services and campaigns, working closely with the services evaluation team. This role is also responsible for evaluation of our policy, campaigns and research work.

Full job description

Person specification

Main responsibilities and accountabilities

  • Lead on analysing the impact of our work and progress towards our Everyday Equality strategy.
  • Working with the research team, analyse national datasets to understand how the picture is changing for disabled people across the UK, enabling us to better understand the context we are working in and the trends over time.
  • Write the quarterly impact reports in close collaboration with teams, present these reports to the Executive leadership team and trustees.
  • Build and develop the social impact function across the organisation.
  • Support and guidance towards the development of new measures.
  • Support on annual planning, as well as campaign and service design.
  • Work closely with the evaluation team for services.
  • Proactively identify gaps in our evidence base.
  • Develop and maintain an influential peer network and strategic partnerships with academics, think tanks and others to keep abreast of developments in the area and ensure Scope's practices reflect this.
  • Represent Scope externally at relevant research conferences and seminars.


  • Demonstrable experience of evaluating services and policy and campaigns work.
  • A thorough understanding of theory of change.
  • Excellent analytical skills, both quantitative and qualitative.
  • Good knowledge of statistics.
  • Knowledge and understanding of participatory evaluation approaches.
  • A track record of developing and managing projects of work with multiple dependencies.
  • A confident communicator who can build consensus on contentious issues and clearly communicate complex analysis and ideas.
  • Presenting to a variety of levels and audiences, with the ability to think creatively about how to present complicated concepts and ideas.
  • Ability to quickly assimilate information and work flexibly across a range of thematic areas and types of work.
  • Ability to think creatively and develop innovative social impact metrics and projects.
  • Enthusiasm and a desire to lead the social impact work at Scope and put disabled people at the heart of our work.
  • Understanding of the social model of disability.


  • Ability to use statistics software packages such as SPSS for analysis of national datasets.
  • Knowledge of qualitative tools such as Dedoose or Nvivo would be a plus.
  • Experience of commissioning external research or additional questions in surveys.
  • Ability to think creatively about ways to engage with and involve disabled people in research.
  • Experience of developing and implementing a cross-organisational impact framework.
  • Previous management experience would be a plus.

About us

Scope is working to drive social change and equality for 14 million disabled people in the UK. We’ll do this by delivering online and in-person services that support 2 million disabled people each year, and provide the evidence to change society for many more.

Find out more about Scope

Disabled candidates

Equality and inclusion are at the heart of Scope's mission and we are committed to creating a diverse and inclusive workplace with equality of opportunity for everyone.

We welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you would like to be considered for this.

Contact us

If you have any questions please get in touch.

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