Online Sales Executive

Job Description

Overall purpose of the Role:

The Online Sales Executive will be responsible for raising money to support disability charity Scope's work, by researching and listing items to sell online.

Key contacts

Internal contacts

• Area Manager
• Divisional support manager
• Shop managers
• Drivers
• Operational and support staff

External contacts

• Logistics companies
• Community organisations
• Volunteer providers
• Probation service

Key accountabilities

General

• Contribute to the online sales department making a significant profit to support Scope's work
• Research and identify items to sell online
• Input items online
• Actively promote Scope whenever possible
• To support Scopes volunteers to be able to make a valuable contribution to the work of Scope.
• Spot trends and opportunities to promote Scope, the online sales operation and stock donations in the local community.
• Be an excellent role model and create a positive environment so that all colleagues working within the online sales department feel motivated and valued.
• Join area meetings, retail events and training as required
• Make sure daily tasks are carried out in line with the Scope policies and procedures.

Role specific

• Achieve profit targets by maximising sales through on line listing
• Research and select donated stock prior to listing
• Completing high quality listings which provide accurate photography and detailed descriptions of items
• Price stock or set a minimum reserve for an item in line with research or Scope guidelines
• Adhere to gift aid procedure when processing gift aided donations
• Prepare sold items for posting in a safe and cost effective way
• Work to daily targets for listing quantity and quality
• Keep up to date and comply with Ebay’s and other company’s policies on items which cannot be sold
• Keep the online sales working environment safe, clean and welcoming to colleagues, volunteers and visitors
• Comply with Scope’s policies and procedures
• Complete all relevant administration on time and in accordance to Scope’s policies and procedures
• Notify the Online sales manager/ Retail area manager/ Head of Portfolio in the event of a break in, suspected theft or security incident (this includes suspected dishonesty by colleagues or volunteers)
• Provide a safe environment that protects all colleagues or volunteers and comply with all health and safety regulations as per Scope’s policies and procedures
• Report any maintenance or health and safety issues in the online working environment
• The role requires continuous manual handling of stock, in volume on a daily basis. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis.
• Any other reasonable tasks your manager asks you to help with.

Scope Core Values

Pioneering

• We are ambitious and determined to drive change. We focus on the impact we have. We innovate and strive for better, pushing ourselves and our boundaries.
  

Courageous

• We are single-minded in our desire to achieve equality. We are bold, challenging the status quo, ourselves and each other. Not afraid to fail fast and learn quickly.
  Connected
• We connect and collaborate internally and externally, to create a fairer society. We’ll listen and share, tapping into the expertise of others.
  Open
• We are transparent about what we do and how we do things. Creating supportive, accessible environments – building trust with each other and our customers to achieve more.

Fair

• We make sure everyone has a fair chance. We value and respect each other’s expertise and diversity. We take responsibility.