Retail New Partnerships Manager

Job description

Role purpose:

The Retail New Business Manager is accountable for developing and driving forward a new retail partnerships strategy.

To identify and create a pipeline of new retail corporate support which will generate stock for Scope to sell in our shops and online.

The role will work alongside the Retail Partnerships Lead to support the growth of our retail partnerships, working with teams to optimise the partnership value and provide outstanding support to the partnership itself.

Main responsibilities and accountabilities:

• Create a robust engagement strategy for national and local prospects.
• Operate effectively in an entrepreneurial, ambitious and focussed team, delivering to a financial budget and target
• Work collaboratively with Scope’s Marketing, Communications and Corporate Partnerships teams to develop on-brand collateral to engage potential new retail partners.
• Work collaboratively with internal stakeholders, including Scope’s Trustees and Executive Leadership Team to develop a pipeline of new support.
• Lead on developing and delivering high quality pitches to prospects.
• Develop a seamless process to hand over all confirmed new partners to Scope’s Retail Partnerships Lead to manage the account.
• Drive delivery of the annual retail corporate donations target.
• Provide regular reporting, commentary and context, overseeing and managing risk
• Set KPIs together with the Head of Customer Proposition, measuring performance, identifying risk and focusing prioritisation
• Comply with Scope’s policy and procedures, and external compliance such as GDPR, complaints, and best fundraising practice.

Internal contacts

• Retail Corporate Partners Lead
• Scope’s Corporate Partnerships team
• Scope’s Trustees
• Scope’s Executive Leadership Group (ELT)
• Scope’s Leadership Group
• Scope’s Marketing team
• Retail field team, including Divisional Managers, Area Managers, shop colleagues.
• Scope’s eCommerce team (Manchester)

External contacts

• Retail Marketing Directors
• Existing retail corporate partners

Person specification

Knowledge and experience

Essential

• Extensive experience of working in a new business role and / or of building and securing new partnerships.
• Track record of delivering against targets.
• Demonstrable resilience and problem-solving experience
• Demonstrable experience of engaging with and influencing senior stakeholders.
• Demonstrable experience of establishing governance and matrix structures, leading and working within these effectively
• Resilience – being determined to see things through and find ways around problems.

Desirable

• Disabled or lived experience of disability.
• Understanding of the social model of disability
• Experience of working in the third sector.
• Experience of charity retail

Skills

Essential

• Commercial awareness – ability to identify and deliver a commercially viable proposition, ensuring effective financial analysis, insight, culture, management and sustainability
• Excellent influencing and negotiating skills
• Strategic thinking - using data, knowledge and instinct to develop a strategic vision, underpinned by a compelling, credible and focused narrative to win hearts and minds.
• Excellent communication skills, both verbal and written
• Highly skilled in creating and delivering pitches and presentations in a confident and engaging way.
• Ability to understand Scope’s strategy, goals and values and translate these into appealing communication to drive brand awareness and new business opportunities.
• Ability to think creatively and see new ways to develop existing opportunities and find new routes to market
• Demonstrates awareness, diplomacy, sensitivity and empathy with the issues of disability and independence.

Desirable

• Project management skills