Team Leader

Job Description

Role purpose

To support and manage the everyday delivery of a sleep service across East London ensuring the service meets Scope’s good practice guidelines. To provide sleep services to families of disabled children and young people with sleep problems and line manage 3 team members. To establish a good practice network across East London

Key accountabilities

General

• To work seamlessly across department or team boundaries in a collaborative and constructive manner to implement Scope’s strategic direction.
• To demonstrate a commitment to customer service excellence and deliver against the requirements of Scope’s quality framework.
• To work within Scope’s policies and procedures at all times.

Role specific

• To lead the development, delivery and evaluation of a sleep service across East London
• To ensure line management of all team members is carried out in line with Scope Policies and Procedures
• To ensure evaluation of all service delivery and collate the required evidence as agreed with the National Delivery Manager.
• To be responsible for the leadership of the service and ensuring a quality service is delivered.
• To develop and deliver regular sleep service activities across East London working closely with other members of the team.
• To provide sleep services to families, devising and taking them through sleep interventions appropriate to their child’s needs
• To support parents to implement agreed sleep interventions with their child
• To offer support to families whilst they are in contact with the service
• To deliver presentations and talks to groups of professionals and parents in order to promote the service appropriately
• To develop and organize a good practice network for stakeholders in East London
• To take responsibility for the timely production of service reports for internal and external audiences

Key contacts

Internal contacts

Scope staff

External contacts

Local authorities, local organisations, parent and carer groups, parents and families of disabled children