Programmes officer person specification

Job title: Programmes officer

Reports to: Growth manager

Department: Customer strategy and experience 

Location: Here East, Stratford - Scope head office

Grade: E

Salary: £24,000 - £26,000 per year 

Job description


Good Level of general education - A level or equivalent

Knowledge and experience


  • Experience of working with young people/students.
  • Experience of working with volunteers.


  • Demonstrable understanding of the social model of disability
  • Delivery of schools/educational programmes
  • Recruitment, training and management of volunteers
  • Previous experience or knowledge of 3rd sector working

Skills and competencies 


  • Communication Skills – verbal, written, on-line
  • Presentation Skills
  • Self – Starter, prioritises own work load
  • Data collection and analysis


  • Administration, training or management qualification

Scope behaviours

  • Supporting Scope: Talks to team and others about how we can contribute to Scope’s strategic direction.
  • Taking responsibility: Plans ahead and agrees and achieves SMART objectives.
  • Solving problems: Seeks and analyses information to identify and understand the root causes of problems and barriers and see the opportunities for improvement that they present.
  • Valuing customers: Consults with customers, delivers what is promised and ensures they are satisfied.
  • Working as part of a team: Manages differences constructively, dealing effectively with conflict and valuing diversity.
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