Senior Panel officer person specification

Job title: Senior Panel Officer

Reports to:
Customer Insights Manager



Direct reports:

Budget/Resource responsibility: None

Job description 

Knowledge and experience

  • Excellent communication and administrative skills
  • Self-motivated with the ability to work on own initiative
  • Ability to work within a team
  • Able to develop rapport with a wide range of people in varying circumstances
  • Enjoy challenges and demonstrate problem solving and decision-making abilities
  • Good time management skills coupled with the ability to prioritise workloads and meet deadlines
  • Comfortable being a part of all aspects, stages and tasks during the life cycle of a standard research project


  • Experience of working in research or with research panels
  • A good working knowledge of market research methodologies; qualitative and quantitative
  • An interest in developing research experience in the social research sector


  • Lived experience of disability
  • Demonstrable understanding of the social model of disability
  • Using market research software

Skills and competencies

  • Excellent communication both orally and written
  • Computer literate, including Office 365
  • The ability to manage complex tasks, situations and relationships

Scope Values

Pioneering: Passionate and ambitious, determined to drive change and make things happen.

Courageous: Single minded in your desire to achieve equality for disabled people. Not afraid to fail fast and learn quickly – brave enough to give new things a go.

Connected: Listens, talks and shares. Achieves through connecting and collaborating, both internally and externally.

Open: To new ideas and honest with others.

Fair: Values, respects and supports diversity, skill, and expertise. Takes responsibility for their actions and supports others to achieve

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