Scope has commented after the Government launched a consultation on proposed reforms in the Green Paper Modernising Consumer Markets
James Taylor, Head of Policy and Public Affairs at disability charity Scope, said:
“Today’s announcement must lead to much-needed reforms to ensure all businesses are working for all consumers, including the UK’s 14 million disabled people.
“Many disabled people are forced to pay a premium for essential goods and services, such as energy and specialised equipment. Scope’s research shows on average, life costs £570 more a month for disabled people.
“The Government must lead the way in protecting disabled consumers as well as levelling the playing field, working with businesses and regulators to make sure disabled consumers’ experiences are consistent and fair across different markets.”