Government reforms on consumer proposals must serve UK's 14 million disabled people

Scope has commented after the Government launched a consultation on proposed reforms in the Green Paper Modernising Consumer Markets

James Taylor, Head of Policy and Public Affairs at disability charity Scope, said: 
 
“Today’s announcement must lead to much-needed reforms to ensure all businesses are working for all consumers, including the UK’s 14 million disabled people.
 
“Many disabled people are forced to pay a premium for essential goods and services, such as energy and specialised equipment. Scope’s research shows on average, life costs £570 more a month for disabled people.[1]
 
“The Government must lead the way in protecting disabled consumers as well as levelling the playing field, working with businesses and regulators to make sure disabled consumers’ experiences are consistent and fair across different markets.” 

Notes to the editor:

Reference

[1] Calculation summary: The extra costs calculation compares the difference in the standard of living between disabled people and non-disabled people, which is based upon the ability to do things such as replace worn-out clothes, replace major electric goods that break or purchase household contents insurance. The research looks at the additional income required by disabled people to achieve the same standard of living as non-disabled people. Our assumption is that this additional income is instead diverted to goods and services disabled people require due to their impairment or condition, i.e. the extra costs they face. The data set used to do this comparison is the Family Resources Survey 2015/16. This measure looks at the difference in the standard of living experienced by disabled people and non-disabled people. 

For the purposes of our analysis, income includes any money from welfare payments for extra costs – Disability Living Allowance or Personal Independence Payment.

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