Coronavirus: information and updates

Shopping safely during coronavirus

We have implemented a number of changes to our ways of working, to help protect our customers, staff and volunteers. We want everyone to enjoy shopping with us. 

Please speak to one of our friendly team if you have any questions.

Social distancing

Please follow social distancing whilst in our shops. Floor markings will be in place and our team will be on hand to help. 

We will be limiting the number of people allowed into our shops at any given time, to help with social distancing. This maximum number is shop specific. Please see window posters or speak to a member of our local shop team for help.

Reduced opening hours

Shops that have reopened will have reduced hours.

Monday to Sunday, 10am to 4pm.

Quarantining donations

All donations will be quarantined for a minimum of 72 hours before they are sorted and put on sale.

We are gratefully accepting donations and have external drop off points outside each shop.

Cleaning facilities

When entering our shops please clean your hands using the products we have provided. Hand sanitiser is available at the entrance and throughout our shop. Help protect everyone.

Changing rooms

Unfortunately, our changing rooms will not be available at this time.

If you have any queries, do not hesitate to contact your local shop, who will be happy to help.

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