Shopping safely during coronavirus
We have made a number of changes to the way our shops work, to help protect our customers, staff and volunteers. We want everyone to enjoy shopping with us.
If you have any queries, do not hesitate to get in touch with your local shop.
Find your local shop
Please follow social distancing whilst in our shops. Floor markings will be in place and our team will be on hand to help.
We will be limiting the number of people allowed into our shops at any given time, to help with social distancing. This maximum number is shop specific. Please see window posters or speak to a member of our local shop team for help.
When entering our shops please clean your hands using the products we have provided. Hand sanitiser is available at the entrance and throughout our shops. Help protect everyone.
All donations will be quarantined for a minimum of 72 hours before they are sorted and put on sale.
We are gratefully accepting donations and have external drop off points outside each shop.
Reduced opening hours
Shops have reopened, but will have reduced hours. Please check your local shop for details.
Unfortunately, our changing rooms will not be available at this time.