For winter 2016 to 2017, you could get £140 off your electricity bill through the Warm Home Discount Scheme. The money isn’t paid to you - it’s a one-off discount on your electricity bill between October and April. The discount won’t affect your Cold Weather Payment or Winter Fuel Payment.

Pre-pay or pay-as-you-go meters

You can also qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter. Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

Eligibility for Warm Home Discount Scheme

You qualify for the discount if on 10 July 2016 all of the following applied:

  • Your electricity supplier was part of the scheme.
  • Your name (or your partner’s) was on the bill.
  • You were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well).

If you don’t qualify

You may be able to apply directly to your electricity supplier for help if you don’t get the Guarantee Credit element of Pension Credit but:
  • you’re on a low income.
  • you get certain means-tested benefits.

Check with your supplier to see if you’re eligible and how to apply.

How to claim

If you qualify for the discount, you’ll get a letter this autumn or winter telling you either:

  • You don’t have to apply - you’ll get the discount automatically.
  • To apply by 28 February 2017 - the letter will tell you why and how.

You’ll receive your letter by 16 December at the latest.

If you don’t get a letter

Contact the Warm Home Discount Team on 0345 603 9439 if you don’t get a letter but believe you qualify.

Energy suppliers

The following suppliers are part of the scheme. Check whether you are eligible.

Contact our helpline