Helpline 0808 800 3333 or contact us
For disability information call free
0808 800 3333 or contact us
0808 800 3333
Anything else? Other ways to contact us
For winter 2018 to 2019, you could get £140 off your electricity bill through the Warm Home Discount Scheme. The money isn’t paid to you - it’s a one-off discount on your electricity bill between September and March. The discount won’t affect your Cold Weather Payment or Winter Fuel Payment.
You can also qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter. Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.
You qualify for the discount if on 8 July 2018 all of the following applied:
Check with your supplier to see if you’re eligible and how to apply.
You’ll receive a letter by 7 December 2018 telling you how to get the discount if you qualify. Your letter will say if you need to call a helpline by 28 February 2019 to confirm your details. Your electricity supplier will apply the discount to your bill by the end of March 2019.
Contact the Warm Home Discount Team if you didn’t get the letter and you think you’re eligible for the ‘core group’.
Telephone: 0800 731 0214
Monday to Friday, 8.30am to 4.30pm
Find out about call charges
Warm Home Discount Team
Blue Zone, Ground Floor Phase 1
The following suppliers are part of the scheme. Check whether you are eligible.
Hi Just to let you all know I have just completed my application to my energy supplier for the warm home discount for this winter.
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