Helpline 0808 800 3333 or contact us
For disability information call free
0808 800 3333 or contact us
0808 800 3333
Anything else? Other ways to contact us
If a service that you are using closes, your local authority must provide you with another suitable service.
Think about what would be right for you:
You can complain if:
Following the closure of a service, you may receive a small sum of money to your personal budget that represents the cost of you attending another service. But there may be nothing available locally that can meet your need for daytime support at a similar price.
If this is the case, you can:
If this doesn’t get the result you want, you can complain to the Ombudsman or get legal advice about possible court action – what options do I have now?
This guide was updated for Scope by Advicenow in March 2015. It applies to England only.
It is not meant as a substitute for legal advice.
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