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Local authorities need to hold a proper consultation about changes to charging, closing services or other things that have a big impact on disabled people. If the authority didn’t consult, or didn’t do it properly, then it may be unlawful to make the change. It may be that your local authority has not run a consultation properly, so it’s well worth looking at what they have done in your area.
A consultation must have:
Complaining because your local authority failed to hold a proper consultation can be successful. But it may only succeed in delaying the change.
This guide was updated for Scope by Advicenow in March 2015. It applies to England only.
It is not meant as a substitute for legal advice.
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