Face 2 Face Liverpool

Contact us

07843 467588
Co-ordinator: Vicky Harris

These contact details are for this service. For everything else, email helpline@scope.org.uk or call free 0808 800 3333.

Support for your family – your way
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The service

Caring for a disabled child can be tough. When you’re juggling work, household tasks and countless medical appointments for your child, there’s little time left for you. Many parents feel alone and unsupported.

How we can help you

Face 2 Face Liverpool is our free befriending service offering one to one emotional support for parents of disabled children or those with additional needs. We offer support to all parents visiting Alder Hey Hospital. We have trained volunteer befrienders who are all parents of children with additional needs so understand the challenges families may face. 

Is this for me?

If you are a parent caring for a disabled child and accessing Alder Hey hospital in Liverpool, it’s for you.

Who will I meet?

A befriender will meet with you and offer you the opportunity to discuss how you are feeling and support you with those feelings, initially offering you six visits with a befriender followed by a review.  If we feel you would benefit from having more support then we can offer more visits. This service is also available to parents during their stay in the Trust with their child. 

Face 2 Face is run by an experienced coordinator and all of our volunteer befrienders receive training and on-going support.

There is a drop in session for any parent/carer of a child with additional needs being held every 2 weeks at the Ronald McDonald House, Alder Hey. The next one is Friday 10 October between 10.30 and 12.30. Come along and meet other parents.

How do I start?

Just call or email and we will introduce you to a trained befriender. Sessions take place in your home, or at a nearby location of your choice, and last around an hour.

Face 2 Face runs across the UK. If there is no scheme in your area, an email and telephone befriending service is available.

To find out more, contact us on 0844 800 9189.