Volunteering frequently asked questions

Flexible time commitment

You don't need a lot of time to make a big difference. While some roles have a minimum time commitment, others are very flexible or even one-off opportunities. Each volunteer advert will clearly say how much time is required.

Learning new skills

Volunteering can help boost your skills, confidence and self-esteem. It's a great way to improve your CV and increase your employability. Things you could learn as a Scope volunteer include:
  • customer service
  • office experience
  • public speaking
  • project and team work
  • events logistics
  • admin
  • handling payments and operating tills.
If there is a specific skill you want to develop or experience you'd like to gain, but you're not sure which volunteer role would be best, please get in touch on volunteering@scope.org.uk.

Ongoing support

We'll be there to support you all the way. You'll get:
  • an induction when you start
  • a dedicated Scope staff contact you can contact any time you need help
  • continuous learning and development opportunities

National Vocational Qualification

You may be able to complete a National Vocational Qualification (NVQ) by volunteering in one of our shops. This is a nationally recognised external qualification and is available free to Scope volunteers who meet the eligibility criteria.

Inclusion and accessibility

Scope is passionate about giving everyone equal opportunities to volunteer, and we welcome your application whoever you are and whatever your needs. We work hard to ensure our volunteer opportunities are accessible to and inclusive of disabled people and other marginalised groups.

Disabled volunteers

Lots of disabled volunteers support our work, with a wide range of impairments including learning difficulties. We make sure that appropriate support is in place to support volunteers who have additional needs.

Prisoner volunteers

We work with prison volunteering schemes and probation services to welcome and support volunteers as part of the rehabilitation of offenders into society.

Youth volunteering

We collaborate with schools and colleges, and welcome young volunteers from the age of 14.

Expenses

No one should be out of pocket for volunteering, so we reimburse travel and lunch expenses for roles where this is relevant. We're committed to exploring options to make volunteering more inclusive, including paying travel and lunch expenses upfront for people who would not otherwise be able to afford to volunteer.
If you have any questions about accessibility or if there is anything that you think we could do to make volunteering more inclusive, please get in touch on volunteering@scope.org.uk.

Wellbeing benefits of volunteering

Volunteering is proven to improve wellbeing, helping people flourish in sometimes unexpected ways. You might make new friends, and boost your confidence and mental health. Start volunteering today and get that feel-good factor!

Why volunteers are so important to Scope

Volunteers are at the heart of what we do, helping us reach more of the 13.9 million disabled people in the UK.
To drive the social change we want to see, we need to build a movement of committed people who believe disabled people deserve equality. We can't do this without the thousands of people like you who support us in our charity shops or elsewhere in the community. Join us.