Buddy volunteer - Eastbourne

Opportunity details

  • Eastbourne, South East
  • Weekdays, Weekends
  • Charity shop, Fundraising
  • Team work, Supervising others, Providing support, Customer service

Minimum time commitment: 1 hour per week

Empower a fellow volunteer to carry out their role to the best of their ability.

Key skills you'll gain 

  • Supporting others
  • Training others
  • Shop experience
  • Customer service skills (if you're on the shop floor)
  • Team work

Why we need you

Here at Scope, we want all our volunteers to have the best experience possible. We need your help to support one or more of our shop volunteers who have low confidence, are new in their role, or have additional support needs. You’ll be offering them your encouragement and support, and carrying out tasks jointly with them so that they can gain confidence and skills. With your help, they will become more effective in their roles and have a happy experience of volunteering, which means that we will have a strong team working together to help raise funds. We’ll use the money raised to fund our work to achieve everyday equality for disabled people.

Where and when 

You will be based in our charity shop at 11 Seaside Road, Eastbourne, East Sussex, BN21 3PR.
This is a very flexible role. We’d love your help for as little as one hour a week, but if you can give five hours, even better. We’re open seven days a week, so chat to us about the hours and days that suit you. We will need to think about when the volunteers who need a buddy will be coming in, so that we can arrange for you both to be in the shop at the same time.

How we will support you 

  • Volunteer induction into Scope
  • Relevant training
  • One to one support and regular catch ups with your manager
  • Pre-agreed travel expenses and, if you volunteer all day, lunch expenses too
  • We will make accessibility adjustments to the role (if you require this)
  • You may be eligible to study for an NVQ in Retail, Customer Service or Team leading (if you volunteer for more than 16 hours a week and meet the eligibility criteria) 

What we are looking for 

We welcome anyone who is friendly, confident and good at supporting others to try being a Buddy volunteer. You don’t need to have any shop experience. The main thing is that we need you to be empathetic to the needs of others who might not be feeling very confident in their volunteer roles.

What else you will gain 

  • Confidence and valuable experience for your CV
  • A work-related reference
  • Pride in knowing you’ve helped the UK’s 14 million disabled people


Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

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