Coronavirus: information and updates

Charity Shop Supervisor - Nuneaton

Opportunity details

  • 4 Harefield Road Abbeygate Shopping Centre, Nuneaton CV11 4HD, Warwickshire
  • Weekdays, Weekends
  • Charity shop
  • Customer service, Team work

Minimum time commitment: 16 hours per week

About your role

You will help raise vital charity income to fund our work to achieve everyday equality for disabled people. As a Lead Volunteer for Scope you will help to oversee the running of our shop and support other volunteers to have a great experience. Once you’ve completed the training, you might get involved in:

  • Being a key-holder, opening and closing the shop
  • Overseeing and supporting other volunteers
  • Supporting the shop manager and assistant manager
  • Banking and cashing up
  • In-store promotions and campaigns


When and where

You will be based at 4 Harefield Road Abbeygate Shopping Centre, Nuneaton CV11 4HD. This is a very flexible role however we do require a minimum of 16 hours per week. We’re open 7 days a week, so chat to us about the hours and days that suit you.

Skills needed

  • Motivated to complete training modules
  • Reliable and responsible
  • Good communication skills
  • Problem solver
  • Motivated to develop leadership skills and confidence
  • Keen to learn
  • Some experience of volunteering in retail is desirable but not essential

Skills you’ll gain

  • Running a retail store
  • Customer service
  • Leadership
  • Supporting and supervising volunteers
  • Coaching and mentoring
  • Cash handling and banking
  • Excellent customer service
  • Valuable experience for your CV
  • Experience in a large national disability charity

The support you will get

  • Volunteer induction into Scope
  • Relevant training to do your role efficiently and safely
  • Access to a wealth of online training modules and videos hosted by Scope and Charity Learning Consortium
  • Opportunity to train up to Level 2 Lead Volunteer once you’ve completed Level 1
  • Information on development opportunities such as NVQ training and paid roles
  • One to one support and regular catch ups with your manager 
  • Agreed out of pocket expenses (if you have any)
  • Reasonable adjustments to make the role accessible to you
  • A work-related reference for you


Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. We expect all trustees, staff and volunteers to share this commitment.

Please note- if you would like to progress from Level 1 to take on Level 2 training a DBS check will be required at the time.

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