Online community champion volunteer

Opportunity details

  • Work from home, Anywhere
  • Work from home available
  • Evenings, Weekdays, Weekends
  • Online, Share your experience, Scope services
  • Providing support, Information giving, Raising awareness

Minimum time commitment: 1 hour per month

Help us run our Online Community so that disabled people and their families get the information and support they need.

Key skills you'll gain 

• Providing information and support to others
• Signposting to sources of information 
• Up to date knowledge of issues affecting disabled people
• Written communication skills
• Experience of how a large national charity operates
• Knowledge of how effective forums are managed

Why we need you

We want our Online Community to be a safe, friendly and responsive place where disabled people and their families can get information and support. We need your help with welcoming new members, joining in discussions (especially posts which have not received a response), flagging threatening behaviour or members who may be at risk, and monitoring conversations to make sure they stay supportive. Occasionally we may also ask you to get involved in question and answer sessions or other activities designed to help drive traffic to the community and increase participation.

Where and when 

This is a very flexible role which you can do at any time from the comfort of your sofa at home or wherever you happen to have internet access. We've even heard of online community champions volunteering while waiting for the bus, using their smart phones. 

How we will support you 

• Volunteer induction into Scope
• One to one email support and regular updates from the team's staff members
• Occasional meet ups and events with staff and other volunteers from the Online Community
• Agreed out of pocket expenses (if you have any)
• Reasonable adjustments to make the role accessible to you

What we are looking for

• Someone polite, warm, friendly and supportive
• Someone who is proactive
• A non-judgemental and open-minded approach
• Good written communication skills 
• Basic IT skills and familiarity with social networking functions
• An understanding of the issues faced by disabled people and/or parents and carers

What else you will gain 

• Confidence and valuable experience for your CV
• Experience in a large national disability charity
• Pride in knowing you’ve made a difference to disabled people and their families at a time of need

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

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