Help our members feel welcome and supported online. As a friendly, pro-active member of the Scope Online Community you will help disabled people and their families to get the information and support they need.
Key skills you'll gain
• Providing information and support to others
• Signposting to sources of information
• Up to date knowledge of issues affecting disabled people
• Written communication skills
• Experience of how a large national charity operates
• Knowledge of how effective forums are managed
Why we need you
We want our Online Community to be a safe, friendly and responsive place where disabled people and their families can get information and support. We need your help with welcoming new members, joining in discussions (especially posts which have not received a response), flagging threatening behaviour or members who may be at risk, and monitoring conversations to make sure they stay supportive. Occasionally we may also ask you to get involved in question and answer sessions or other activities designed to help drive traffic to the community and increase participation.
Where and when
This is a very flexible role which you can do at any time from the comfort of your sofa at home or wherever you happen to have internet access. We've even heard of online community champions volunteering while waiting for the bus, using their smart phones.
How we will support you
• Volunteer induction into Scope
• One to one email support and regular updates from the team's staff members
• Occasional meet ups and events with staff and other volunteers from the Online Community
• Agreed out of pocket expenses (if you have any)
• Reasonable adjustments to make the role accessible to you
What we are looking for
• Someone polite, warm, friendly and supportive
• Someone who is proactive
• A non-judgemental and open-minded approach
• Good written communication skills
• Basic IT skills and familiarity with social networking functions
• An understanding of the issues faced by disabled people and/or parents and carers
You must be at least 18 years old to volunteer in this role.
What else you will gain
• Confidence and valuable experience for your CV
• Experience in a large national disability charity
• Pride in knowing you’ve made a difference to disabled people and their families at a time of need
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. We expect all trustees, staff and volunteers to share this commitment.