Coronavirus: information and updates

Online Community Host

Opportunity details

  • Home-based (Online), Online
  • Weekdays, Weekends
  • Online
  • Team work, Providing support, Raising awareness

Minimum time commitment: 1 hour per week

Online Community Host Volunteer

Help facilitate great conversation and ensure disabled people and their families get the information and support they need.

About your Role

We want our online community to be a safe, friendly, and responsive place where disabled people and their families can get information and support.

We need your help with:

  • welcoming new members
  • creating, joining in and encouraging discussions
  • flagging concerning behaviour or members who may be at risk
  • monitoring conversations to make sure they stay supportive

Occasionally we may also ask you to get involved in question and answer sessions, temperature checks or other activities designed to help drive traffic to the community and increase participation. 

Where and when

Where: this is a very flexible role which you can do from the comfort of your sofa at home or wherever you happen to have internet access.   

When: hours will be agreed according to a flexible schedule with your respective volunteer manager. We ask for between 1 and 5 hours a week during the online community’s staffed periods (8am – 8pm weekdays and 10am – 6pm weekends) for an initial 3 months. Just chat to your Volunteer manager about the hours and days that suit you.

Skills Needed

  • Basic IT skills and familiarity with social networking functions
  • Polite, warm, friendly and supportive
  • Proactive approach
  • A non-judgemental and open-minded approach
  • Good written communication skills 
  • An understanding of the issues faced by disabled people and/or parents and carers
  • A willingness to honour Scope’s values

Skills you’ll gain

  • Providing information and support to others
  • Signposting to sources of information
  • Up to date knowledge of issues affecting disabled people
  • Knowledge of how to create engaging community content
  • Written communication skills
  • Experience of how a large national charity operates
  • Knowledge of how effective forums are managed


  • Confidence and valuable experience for your CV
  • Experience in a large national disability charity
  • Pride in knowing you’ve made a difference to disabled people and their families at a time of need

Support you'll get

  • Volunteer induction into Scope
  • Remote-based training relevant to your role
  • Training to help recognise and report safeguarding concerns
  • One to one email support and regular updates from the team's staff members
  • A work-related reference for you


Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment

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