Visual Merchandising Volunteer

Opportunity details

  • London, London
  • Weekdays, Weekends
  • Charity shop, Fundraising
  • Team work

Minimum time commitment: 2 to 3 days per week

About your role

You’ll support the New Goods Buyer to implement visual merchandising standards for new and existing ranges. New Goods are brand new items that are sold across Scope’s network of over 210 charity shops in England and Wales. You will help to create exciting displays in our windows and in store to maximise selling and promote Scope as a brand.


You’ll help with the following:

  • Creating display examples making use of new stock that is themed, seasonal and relevant
  • Communicating visual merchandising guidelines ensuring a commercial approach
  • Taking photographs and sharing best practice examples across the retail and head office teams
  • Reporting on shop performance and compliance, identifying opportunities to the New Goods Buyer
  • Collating customer and shop feedback to help steer future merchandising and purchasing decisions
  • Supporting shop teams to identify opportunities to maximise New Goods sales and profitability
  • Visiting competitors to identify opportunities and ensure our product offer remains ahead of the market
  • Getting hands-on with displays to support the implementation and changeover of windows and other displays.

Where and when

We are ideally looking for someone to volunteer 2 to 3 days a week. We can be flexible on the days and times. This role will require travelling to our shops in the London area. Sometimes you'll need to come into our head office at Here East Press Centre, 14 East Bay Lane, E15 2GW.

Skills needed

We’re looking for someone friendly, approachable and able to work well on their own and as part of a team. You’ll need to have interest in fashion and trends, and an appreciation of interior design and space management. You will have an eye for detail and a creative approach. You will need to be able to use your own initiative and be able to travel around London.

Skills you’ll gain

  • Retail experience
  • Teamwork
  • Confidence
  • Valuable experience for your CV
  • A work-related reference
  • Experience in a large national disability charity

The support you will get

  • Volunteer induction into Scope
  • Relevant training
  • One to one support and regular catch ups with your manager
  • Pre-agreed travel expenses and, if you volunteer all day, lunch expenses too
  • We will make accessibility adjustments to the role (if you need this)


Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. We expect all trustees, staff and volunteers to share this commitment.

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