Coronavirus: information and updates

Volunteer Charity Shop Supervisor - Wigston

Opportunity details

  • 90 Leicester Road, Wigston, Leicester, LE18 1DR, Leicestershire
  • Weekdays, Weekends
  • Charity shop
  • Customer service, Team work

Minimum time commitment: 4 hours per week

Volunteer Charity Shop Supervisor

Gain skills and help raise vital funds by volunteering in your local community.

Volunteering at Scope

Scope is a disability equality charity providing practical information, emotional support and campaigning relentlessly for a fairer society.

As a shop volunteer you’ll help raise vital funds for our work towards achieving everyday equality for disabled people. You will make a real difference to disabled people and their families at a time of need.

We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for volunteers.

About your role

As a Lead Volunteer you will supervise the running of the shop and support staff and other volunteers. Responsibilities include:

Being a key-holder, opening and closing the shop
Overseeing and supporting other volunteers
Supporting the shop manager and assistant manager
Banking and cashing up
In-store promotions and campaigns

Where and when

You will be based at 90 Leicester Road, Wigston, Leicester, LE18 1DR. For this role, you'll need to commit to a few hours of volunteering each week. Chat to us about the hours and days that suit you.

Skills needed

Reliable and responsible
Good communication skills
Problem solver
Motivated to develop leadership skills and confidence
Keen to learn
Some experience of volunteering in retail is desirable but not essential

Skills you’ll gain

Running a shop
Customer service skills
Supporting and supervising volunteers
Coaching and mentoring
Cash handling and banking
Excellent customer service
Valuable experience for your CV
Experience in a large national disability charity

Support you’ll get

Volunteer induction into Scope
Relevant Lead Volunteer training to do your role efficiently and safely
One-to-one support and regular catch ups with your manager
Access to a wealth of online training modules and videos hosted by Scope and Charity Learning Consortium
Information on development opportunities such as NVQ training, Lead Volunteer opportunities and paid roles
Agreed out of pocket expenses (if you have any)
Reasonable adjustments to make the role accessible to you
A work-related reference


Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment

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