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Volunteer Shop Assistant - Slough

Opportunity details

  • 119 High Street, Slough, Berkshire, SL1 1DH., Berkshire
  • Weekdays, Weekends
  • Charity shop
  • Customer service, Team work

Minimum time commitment: 1 hour per week

Gain skills and help raise vital funds by volunteering in your local community.

About your role

In our shops there’s a role for everyone. No matter how big or small the task you can help the smooth running of the shop. There are lots of tasks that you can try. You can choose the ones you like best or develop skills in a specific area that’s new to you.

Choose from:

Customer service: welcome customers to the shop, answer questions or serve on the till

Department specialist: take care of a specific area of our shop, such as books, media, shoes or vintage

Visual merchandising: create eye-catching window and shop floor displays

Back of house: sort donations and prepare stock by steaming, tagging and pricing items

Sales: learn how to drive retail sales and promote Scope raffle tickets to raise money

Housekeeping: tidy shelves and rails, keep areas sparkling clean and ensure the shop floor and stockroom is always safe from hazards

Where and when

You will be based at 119 High Street, Slough, Berkshire, SL1 1DH. We’d love your help for as little as one hour a week, but if you can give more time that would help us even more. Chat to us about the hours and days that suit you.

Skills you’ll gain

  • Customer service
  • Retail sales floor skills and merchandising
  • Stock management
  • Health and safety
  • Teamwork
  • Communication skills
  • Valuable experience for your CV
  • Experience in a large national disability charity

Support you’ll get

  • Volunteer induction into Scope
  • Relevant training to do your role efficiently and safely
  • Access to a wealth of online training modules and videos hosted by Scope and Charity Learning Consortium
  • Information on development opportunities such as NVQ training, Lead Volunteer opportunities and paid roles
  • One to one support and regular catch ups with your manager
  • Agreed out of pocket expenses (if you have any)
  • Reasonable adjustments to make the role accessible to you
  • A work-related reference for you


Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

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