Volunteer shop assistant - West Hampstead
- West Hampstead, North London
- Weekdays, Weekends
- Charity shop
- Customer service, Team work
Minimum time commitment: 1 hour per week
Help raise vital funds so we can achieve equality for disabled people.
Key skills you'll gain
- Shop experience
- Customer service skills (if you choose to be on the shop floor)
- Working the till (if you want to)
- Getting stock ready to be sold
- Creating displays (visual merchandising)
- Team work
Why we need you
We need your help in our charity shop so that together we can raise vital charity income. We’ll use the money raised to fund our work to achieve everyday equality for disabled people. You’ll be able to choose what sort of tasks suit you best from the following options:
- back of house: helping us sort donations and prepare stock out the back
- customer service: welcoming customers to the shop, answering customer queries or serving customers on the till
- department specialist: taking care of a specific area of our shop, such as our books, media, shoes or handbags
- visual merchandising: creating window and shop floor displays
- supervising: keeping an eye on the shop floor and supporting other volunteers
Where and when
You will be basedin our charity shopat 214 West End Lane, West Hampstead, London, NW6 1UU.
This is a very flexible role. We’d love your help for as little as 1 hour a week, but if you can give 5 hours, even better. We’re open 7 days a week, so chat to us about the hours and days that suit you.
How we will support you
- Volunteer induction into Scope
- Relevant training
- One to one support and regular catch ups with your manager
- Pre-agreed travel expenses and, if you volunteer all day, lunch expenses too
- We will make accessibility adjustments to the role (if you require this)
- You may be eligible to study for an NVQ in Retail, Customer Service or Team leading (if you volunteer for more than 16 hours a week and meet the eligibility criteria)
What we are looking for
There are no skills or experience necessary before you start volunteering in our shops. We welcome any volunteers who are interested in charity shops, passionate about disability equality, or just keen to meet new people or learn something new.
What else you will gain
- Confidence and valuable experience for your CV
- A work-related reference
- Pride in knowing you’ve helped the UK’s 14 million disabled people
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.