Job Details

You will lead on day-to-day operations, campaign creation and orchestration, reporting to our Head of Marketing and working within the Marketing and Communications Department. Your direct reports will be CRM manager, Social Media Lead (plus team) and Video Editor.

 You should have experience of using multiple acquisition channels including Paid, Social Media, SEO, CRM, affiliates and partners. You will have the ability to make decisions based on the analysis of key trends using reporting and monitoring and CDP software. 

You should have experience of using multiple acquisition channels including Paid, Social Media, SEO, CRM, affiliates and partners. You will have the ability to make decisions based on the analysis of key trends using reporting and monitoring and CDP software. 

 You will work alongside the content and creative teams to ensure the appropriate generation of content for all 

channels to support our campaigns and participant engagement and work in tandem with the Head of Marketing to create long term strategies including (but not limited to) new user acquisition, retention campaigns, cross-selling and onboarding.

 You will have a track record in engaging users be self-motivated. You are a team player with a positive outlook and the ability to lead and deliver projects and contribute effectively to team and organisational objectives. 

 Responsibilities

You will be responsible for 

• The growth of new customers and leads as well as driving quality traffic to our websites and registration platforms from all digital channels 
• Developing and implementing new customer acquisition, retention and onboarding campaigns responding to the acquisition targets of the business 
• Working with creative team to define creative for yearly campaigns and look and feel for social and email comms
• Overseeing creation, communication, and execution of campaigns across Paid and Organic media, as well as day to day management, creation of email assets and delivery via our CDP Bloomreach and other platforms
• Storyboarding, organising video campaign pieces, managing video production output, archive and work with external agencies before, during and after our events
• Creative input into photo and video shoots for social media
• Ideation and working with production for larger campaign creative 'set pieces' 
• Taking ownership of the budget, tracking, and reporting for the channels under your remit
• Managing CRM manager, social media lead (and social team) and video editor (direct reports)
• Managing external agencies where appropriate (including affiliates, paid media, and digital marketing)
• Evaluating success of acquisition channels 
• Expanding and improving reporting to gain a better understanding of customer behaviour through actionable data 
• Working with other Marcomms teams (Content, Creative, PR) and teams across the business to deliver campaigns to inspire activity

Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought.

Required

• Proven experience of creating and running marketing acquisition-focused campaigns 
• A strong communicator, creative thinker and great collaborator, able to work closely with your peers to achieve mutual goals 
• Background in defining strategies across digital, with a strong track record of delivering growth 
• Analytical, data driven marketing expertise that bases decisions on insights and facts 
• Digital all-rounder, you will be experienced in a range of Digital Acquisition tactics: PPC, SEO, social media, paid media, eCRM, Affiliates, content programmes 

Desirable

• Third party agency management experience 
• Understanding of Bloomreach or similar platforms
• Commercially focused

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.