Job Details

You know how some administration jobs are just... administration jobs? Endless spreadsheets, inboxes that never sleep, and meetings about meetings?

Yes, this isn’t one of those.

This is the engine room of the JCQ Centre Inspection Service. If you like your administration with a side of purpose, people, and precision – keep reading.

We’re AQA – the people behind the scenes making sure exams run smoothly across the UK. And right now, we need someone to help keep the wheels turning in our Central Inspection Services team.

You’ll be the go-to person for:

• Keeping inspectors on track and on time (scheduling, coordinating, and generally being the calm in the storm).
• Handling queries from schools, inspectors, and colleagues via phone and email.
• Making sure reports, documents, and data are accurate, where they need to be, when they need to be there.
• Being part of a team with admin that actually matters – not just busywork.

You’ll thrive here if:

• You’ve got a knack for organising.
• You’re confident on the phone and can write a clear, professional email without breaking a sweat.
• You’ve got experience juggling multiple tasks and still hitting deadlines.
• You’re not afraid to take initiative, but you also know when to ask for help.
• You’re the kind of person who really enjoys being part of a team, identifying issues and working out solutions together, taking the whole system into account rather than creating a “quick fix”

Bonus points if you’ve worked with electronic systems, handled tricky queries, or supported a team that deals with external stakeholders.