Job Details

Alexandra Park acts as a vital green lung for North London; it offers people an escape from busy city life. It’s 196 acres are enjoyed by millions of visitors each year. The Park is home to plants, animals and fungi, insects and arachnids! These species play a role in our ecosystem. 38 species in the park are classed as rare or protected by legislation.

• Regular Park inspections and surveys to monitor maintenance work, identify and specify repairs and to respond to complaints and enquiries. 
• Provide day to day support across all Park activities and services upholding the smooth running of the department. 
• Monitor and supervise the performance of small works contractors against key performance indicators (KPIs) and required specifications
• Work collaboratively with operational teams to provide advice and support to facilitate smooth event planning, minimising negative impacts on the Park. Attend meetings and monitor and inspect outdoor spaces post-event to ensure swift event break-down, identify and resolve outstanding issues. Some evening and weekend working will be required.
• Support the Creative Learning team with delivering outreach events and activities in the Park and working with volunteering organisations and other partners projects to deliver practical conservation work, gardening and other work parties
• Respond to complaints and enquiries from members of the public, Friends groups, contractors and event organisers via email, telephone and face to face, demonstrating clear communication with stakeholders and excellent customer service.
• Develop relationships with tenant and leaseholders, with support from colleagues, to ensure safe and compliant buildings and park and successful tenant relationships.
• Support the Head of Parks and Sustainability with sustainability projects and administering Green Team meetings.

We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.

The ideal candidate will have experience:

• Working in a green open space
• Supervising contractors and suppliers
• Dealing with enquires from stakeholders
• Planning budgets

A formal qualification in horticulture, ecology or outdoor recreation to HND level or equivalent relevant industry experience is essential.