Job Details

Overview

Think you know what it takes to shape the experience of 39,000 professionals? Imagine influencing how thousands of educators engage with one of the UK’s most trusted assessment organisations. Could your relationship management skills help improve how we recruit, retain and support our associate community?

£44,000 to £47,370 (Manchester) or £45,800 to £49,329 (Guildford)

per year

Full time, Temporary, Hybrid

(Fixed term contract until 30th September 2026)

Guildford or Manchester

Key information

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

About the role

As an Examiner Experience Partner (which internally is known as an Associate Experience Partner), you’ll build and maintain strong relationships with internal teams and our associate community, using data insights to drive improvements in engagement, retention and compliance. You’ll lead on communications, support change initiatives, and ensure the associate voice is heard across AQA. With autonomy over your area, you’ll be trusted to deliver meaningful improvements that directly impact how our associates work with us.

AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and supported to thrive.

Requirements

Proven experience in relationship management across varying levels of seniority
Strong communication skills, including handling sensitive or complex conversations
Ability to manage multiple stakeholders and influence outcomes
Experience using data and MI to inform decisions and improve processes
Organisational skills to balance competing priorities
Understanding of customer needs and how to align team efforts accordingly

Apply now