Job Details

Autism Project Officer - 2 posts

Citizens Advice Mid Mercia

Latest Job
Expires in 8 days

Overview

The Autism Project Officer is responsible for working across all projects to support the day to day running of all autism services at Citizens Advice Mid Mercia (including any new projects we may have in the future).
£23,810 to £24,750 
Per year
Full time, Temporary, Hybrid
(37.5 hours per week)
Hybrid Working – a minimum of 3 days per week from one of our offices or in the community and 2 days a week working from home. Our offices are in Church Gresley (DE11 9NR) and Derby city (DE24 8BF).

Key information

The South Derbyshire Neurodevelopmental Community Hub Service and our Community of Practice (CoP). This will include overseeing the phonelines and inboxes, delivering drop-ins and training sessions, attending, co-hosting and hosting events and meetings and completing stakeholder engagement and social media on behalf of all services

About the role

For the past five years, we have designed, developed and delivered several contracts relating to autism and neurodivergence within the East Midlands. This has enabled us to further develop our knowledge and experience of supporting autistic and neurodivergent individuals and their families and carers, as well as working collaboratively with a wide range of partners and stakeholders to develop the right support for individuals within our local communities. 

Citizens Advice Mid Mercia currently have three autism services that support the neurodivergent community across Derby and Derbyshire. These services include the Autism Information and Advice Service, The South Derbyshire Neurodevelopmental Hubs (ND Hubs) and The Community of Practice (CoP).

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

Requirements

Essential:

  • Excellent organisational skills to ensure smooth service delivery.
  • Experience of providing advice or information through various channels including over the telephone. 
  • Knowledge of the issues and barriers experienced by autistic and neurodivergent individuals.
  • Experience of coordinating group sessions or activities.
  • Experience of adapting approaches, communication and information to a varied group of people. 
  • Experience of delivering services in compliance with GDPR and data protection legislation. 
  • Knowledge of client recording systems or databases.
  • Proven experience of delivering training to groups, teaching, or mentoring. 
  • Excellent verbal and written communication skills. 
  • Ability to use a variety of IT/digital systems and packages including Microsoft Word, Excel, Outlook and PowerPoint. 
  • Experience of managing time against competing priorities and a varied workload.
  • The ability to monitor and maintain service delivery against agreed targets in a busy environment.

Closing Date: when a suitable candidate is found