Job Details
Box Office Manager
Roundhouse
Latest Job
Expires in 11 days
Overview
Roundhouse is an iconic music and arts venue in Camden.
£38,000
per year
Full time, Permanent
(35 hours per week (excluding breaks) on a rota over 7 days. Shifts will vary but will include days, evenings, weekends and bank holidays)
Camden Town, London
Key information
Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
About the role
This role is a key component of our dynamic ticketing team at the Roundhouse, providing exceptional service to customers and promoters alike. You will lead the ticketing operation on show nights, liaising with ticket agents, promoters, and internal stakeholders as well as having customer issues escalated for resolution. You will be knowledgeable about Roundhouse events and offerings, and support the front-line team in providing warm, friendly service to our guests.
Please note regular weekend and evening work will be required according to business needs.
Requirements
We are looking for a personable and proactive individual with box office experience in a supervisory capacity. You will have excellent communication and customer service skills, and enjoy working in a fast-paced environment in collaboration with a team and other key stakeholders.
We are looking for the successful applicant to be available to start on or by 01 October 2025.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.