Job Details
Business Analyst
AQA
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Expires in 0 days
Overview
AQA is looking for a Business Analyst who thrives on turning complexity into clarity, who listens deeply to user needs, and who’s ready to play a pivotal role in transforming how we deliver exams across the UK and internationally.
£47,268 to £54,096
per year
Full time, Temporary, Hybrid
(Fixed term contract for 18 months)
Milton Keynes with hybrid working
Key information
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
About the role
This isn’t just about gathering requirements – it’s about influencing the future of scanning and marking software. You’ll be embedded in a collaborative, forward thinking team, working closely with developers, testers, and stakeholders to ensure our products are intuitive, impactful and align with real world needs.
You’ll be part of a culture that values curiosity, challenge, and continuous learning – where your voice matters and your growth is supported.
What you’ll be doing
- Be the voice of the customer, translating needs into Epics, features, and user stories that drive meaningful development
- Collaborate across teams to shape the future of our core software products (CMI+, MEP, SMK and E2)
- Build and manage backlogs, ensuring improvements are prioritised and delivered with purpose.
- Use data and insight to influence decisions and drive strategic direction.
- Support development, testing and third-party partners with clear, actionable guidance.
- Bring clarity to complexity through process mapping (Primarily event storming), wireframes, and user journey design.
AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.
Requirements
What you bring:
- Experience in business process modelling (BPM) and tools like Visio.
- A user-first mindset with the ability to create wireframes/mock-ups (Axure knowledge or experience using balsamiq are a plus)
- Strong analytical skills and a knack for turning insight into action.
- Familiarity with Agile methodologies and a collaborative, adaptable approach. Working in Waterfall systems is also an asset
- A proactive, independent worth ethic – you’re energised by challenge and change and comfortable to manage and prioritise your workload