Job Details

Cafe Team Leader

Tesco

Latest Job
Expires in 4 days

Overview

We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.
£13.70
per hour
Part time, Permanent
(30 hours per week)
Copdock, Ipswich

Key information

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

About the role

You will be responsible for:

  • Making sure everything runs smoothly by maintaining operational and safety standards.
  • Ensuring all food safety and hygiene regulations are met and followed.
  • Leading by example by providing an excellent experience for customers.
  • Opening and closing the café and overseeing full operations in the Manager’s absence.
  • Recognising and celebrating team members for providing excellent service.
  • Learning our menu inside out and helping our team to do the same.
  • Boosting sales by making sure everyone’s in the right place at the right time.
  • Delivering Health and Safety and Food Safety training for team members.
  • Supporting the Café Manager with colleague coaching and development.
  • Seeking ways to constantly help improve our service for customers.
  • Promoting an inclusive environment where colleagues feel respected, valued, and safe.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Requirements

  • A background in hospitality, with Team or Shift Leader experience.
  • A passion for providing excellent customer service.
  • Health and Safety and Food Safety knowledge.
  • Effective communication skills.
  • Ability to multitask and adapt to changing priorities.
  • Confidence using your initiative to improve ways of working.